Collections & Recovery Specialist

Talent Recruit; Petaling Jaya; On-site; MYR 27,000 - 45,000; Full time

Job summary

Talent Recruit represents a licensed financial services company in Kelana Jaya seeking Collection Executives. The role involves outbound and inbound calls to recover loan repayments, negotiating settlements, and maintaining client relationships. You will work to minimize defaults and ensure adherence to company policies.

Working days are 5.5 days with hours from 9am to 6pm on weekdays and 9am to 3pm on weekends. Fresh graduates are welcome to apply for this entry-level collection position.

Qualifications

• 1 year related experience.
• Fresh Graduates are welcomed to apply.

Responsibilities

• Make outbound calls to customers on loan repayments.
• Implement action plans to minimize losses and maximize recoveries.
• Attend to inbound calls via the collections line promptly.
• Liaise with lawyers on specific cases/solutions to improve recovery.
• Negotiate settlements with customers as needed.
• Record and report collection outcomes to supervisors.

Skills

Outbound calls

Debt collection

Negotiation

Customer service

Job description

Talent Recruit represents a licensed financial services company in Kelana Jaya seeking Collection Executives. The role involves outbound and inbound calls to recover loan repayments, negotiating settlements, and maintaining client relationships. You will work to minimize defaults and ensure adherence to company policies.

Working days are 5.5 days with hours from 9am to 6pm on weekdays and 9am to 3pm on weekends. Fresh graduates are welcome to apply for this entry-level collection position.