Debt Recovery Specialist — Outbound Collections

CGP Personnel; Kuala Lumpur; On-site; MYR 27,000 - 55,000; Full time

Job summary

CGP Personnel in Kuala Lumpur is seeking a debt collection professional to contact customers about overdue accounts and develop repayment plans.

The role involves outbound calls, maintaining strong relationships, meeting targets while adhering to guidelines. Fresh graduates welcome; strong communication and problem-solving skills are essential; apply to join a professional team in a dynamic environment.

Qualifications

• Must have good communication and persuasive skills.
• Experience in debt collection or call center is a plus.
• Fresh graduates welcome to apply.

Responsibilities

• Reach out to customers to discuss overdue accounts and develop repayment plans.
• Make outbound calls to encourage timely payments and maintain relationships.
• Achieve and exceed collection targets while following guidelines.
• Be the main contact for customers on repayment queries and updates.

Skills

Communication

Debt collection

Call center

Interpersonal skills

Problem solving

Job description

CGP Personnel in Kuala Lumpur is seeking a debt collection professional to contact customers about overdue accounts and develop repayment plans.

The role involves outbound calls, maintaining strong relationships, meeting targets while adhering to guidelines. Fresh graduates welcome; strong communication and problem-solving skills are essential; apply to join a professional team in a dynamic environment.