Cloud SaaS BDR Team Lead - Flexible/Remote

TDCX Malaysia; Malaysia; On-site; MYR 90,000 - 120,000; Full time

Benefits offered by this job

Attractive remuneration

Medical and social coverage

World-class workspace

Recognition programs

Career development

Flexible work arrangements

Public transport access

Coaching and mentoring

Global company awards

Job summary

TDCX Malaysia is seeking a capable leader to guide a high-performing BDR team focused on outbound prospecting and pipeline generation within a cloud ecosystem. You will oversee daily operations, drive KPIs, and collaborate with cross-functional teams to meet client targets.

Your role requires strong coaching, data-driven decision-making, and Salesforce proficiency to maintain pipeline integrity and support downstream sales.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field preferred.
• Minimum of 3 years of relevant professional experience in B2B sales, account management, or inside sales, including leadership, supervisory, or senior mentoring capacity within technology, Cloud services, or SaaS environments.

Responsibilities

• Direct daily operations of the BDR team, establishing performance benchmarks and KPIs.
• Provide ongoing coaching on outbound outreach, discovery frameworks, and cloud value positioning.
• Audit opportunity qualification criteria and CRM hygiene to ensure smooth handoffs to downstream sales teams.
• Partner with client stakeholders to deploy targeted territory plays and analyze campaign metrics.

Skills

People leadership

Coaching

Commercial acumen

Data-driven

CRM proficiency

Stakeholder management

English communication

Education

Bachelor's Degree

Tools

Salesforce

BI tools

Job description

TDCX Malaysia is seeking a capable leader to guide a high-performing BDR team focused on outbound prospecting and pipeline generation within a cloud ecosystem. You will oversee daily operations, drive KPIs, and collaborate with cross-functional teams to meet client targets.

Your role requires strong coaching, data-driven decision-making, and Salesforce proficiency to maintain pipeline integrity and support downstream sales.