Senior Cloud Solutions Sales Specialist

TDCX Malaysia

Kuala Lumpur

On-site

MYR 100,000 - 167,000

Full time

7 days ago

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Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Vision

Incentive, Bonus and Commission Plan

Job summary

TDCX Malaysia, a Singapore-headquartered global BPO, seeks a Senior Technical Sales Account Specialist to drive cloud solutions awareness and revenue growth in Malaysia. You will serve as a trusted technical advisor, guiding customers through cloud products, services and support.

You will build relationships, upsell and cross-sell, deliver pre- and post-sales technical guidance, and work with product teams to tailor offerings.

Qualifications

3+ years in inside/field sales as a presales/solutions engineer with extensive experience in cloud solutions
Cloud platforms familiarity (Azure/AWS/Google Cloud) is preferred
Strong English communication and presentation skills

Responsibilities

Serve as a trusted technical advisor, guiding customers through the technical intricacies of cloud products, services and overall solutions
Provide in-depth technical knowledge to advise customers on how products and services meet their needs
Build and maintain strong relationships with customers, identifying opportunities for upselling and cross-selling
Drive sales growth by acquiring new business and expanding sales within existing accounts
Offer pre- and post-sales technical support, train customers on product usage, and ensure effective solutions
Collaborate with product and other teams to ensure solutions meet customer needs and improve services
Contribute to refining sales processes, methods and strategies