Employment Type: 1-year contract, renewable annually. Eligible for conversion to permanent employment in the third year, subject to performance and company assessment.
Job Responsibilities
- Manage cloud account applications, service activation, procurement, and resource requests.
- Handle cloud service applications, quota increases, account verification, and access restrictions.
- Troubleshoot application rejections, service limitations, and account-related issues.
- Coordinate with cloud providers to follow up on applications, resolve issues, and elevate cases.
- Support cloud pricing, billing, discounts, and vendor operations.
- Stay updated on cloud provider policies, approval requirements, and application procedures.
Job Requirements
- Must be able to work in Malaysia.
- Candidates with previous or current working experience at AWS, Microsoft, or Google Cloud will be given priority.
- Practical experience in cloud operations, technical support, cloud procurement, or service applications.
- Familiar with cloud account activation, quota requests, application procedures, and troubleshooting.
- Able to identify application blockers and coordinate solutions with cloud providers.
- Proficiency in both English and Mandarin (written and spoken) is required.
Platform-Specific Requirements
- AWS: Hands-on experience with Amazon Bedrock AI model access, activation, and related application issues is mandatory.
- Microsoft Azure: Experience in Azure subscriptions, resource provisioning, quota requests, and service activation.
- Google Cloud: Experience in Google Cloud account operations, billing, resource quotas, and service activation.