1. Cloud Professional Services Market & Industry Insight (20%)
- Continuously monitor and analyze “cloud professional services market trends”, including hyperscaler offerings, regional demand shifts, and emerging technologies (AI/GenAI, data modernization, cloud-native, FinOps).
- Translate market intelligence into “actionable go-to-market strategies” and differentiated service offerings for the APAC market.
- Benchmark our professional services portfolio against competitors and identify gaps, white spaces, and opportunities for differentiation.
- Provide regular market insight briefings to sales, delivery, and leadership teams.
- Lead technical discovery workshops with clients to understand their business objectives, current infrastructure, application landscape, and cloud adoption goals.
- Design end-to-end cloud professional services solutions covering “migration, application modernization, cloud-native development, data & analytics, DevOps, security, and managed services”.
- Develop and own the technical solution design, architecture blueprints, and value proposition for each opportunity.
Lead and support the “bidding and tender process”, including:
- Responding to RFPs, RFIs.
- Writing Statements of Work (SOWs), technical proposals, and solution documentation.
- Collaborating with delivery teams to estimate effort, resource requirements, timelines, and pricing.
- Ensuring bid compliance with client requirements and internal governance.
- Define and oversee Proof of Concepts (PoCs) and pilot engagements to validate technical feasibility and demonstrate business value.
- Serve as the technical point of contact during client negotiations and clarifications.
3. Cloud Professional Services Opportunity & Market Development (30%)
- Proactively identify and develop new “cloud professional services opportunities” with existing clients, new logos, and ecosystem partners (hyperscalers, ISVs, SIs).
- Build and maintain strong relationships with client stakeholders (CIOs, CTOs, Enterprise Architects, IT Managers) to position our services as the preferred choice.
- Collaborate with teams to co-develop opportunities, access funding programs, and align on joint go-to-market initiatives.
- Develop account-level cloud adoption roadmaps and service penetration strategies.
- Support marketing activities such as webinars, industry events, and thought leadership content to generate demand for cloud professional services.
- Drive pipeline growth by converting market insights and client relationships into qualified opportunities.
Required Qualifications
- Experience: 5+ years in IT, with at least 3 years in a “Presales, Solutions Architecture, or Cloud Consulting” role focused on professional services or equivalent talent good industry experiences.
- Cloud Expertise: Strong technical knowledge of at least one major public cloud platform. An industry-recognised professional-level cloud certification is highly preferred.
- Domain Knowledge: Proven experience in cloud migration, application modernization, cloud-native architecture, DevOps, and managed services.
- Bidding & Proposal Experience: Demonstrated experience leading RFP/RFI responses, writing SOWs, and scoping professional services engagements.
- Commercial Acumen: Understanding of professional services pricing models (T&M, Fixed Price, Managed Services) and ability to balance technical solutioning with commercial viability.
- Communication: Excellent presentation, negotiation, and stakeholder management skills, with the ability to engage both technical and business audiences.
Preferred Skills
- Have good cloud experience in mainstream cloud vendor or equivalent experience.
- Hands‑on familiarity with Infrastructure-as-Code (Terraform, CloudFormation etc).
- Experience with data modernization, Data Lakes, or GenAI/AI solutioning.
- Knowledge of cloud security and compliance frameworks (e.g., PDPA, MAS TRM, ISO 27001).
- Prior experience in Malaysia or Southeast Asia market.
- Win Rate: Percentage of qualified opportunities converted to closed-won deals.
- Deal Size: Average Total Contract Value (TCV) of professional services engagements.
- Pipeline Generation: Number and value of new opportunities developed through market development activities.
- Bid Quality: Accuracy of effort estimation vs. actual delivery; compliance and timeliness of submissions.
Why Join Us?
- Regional Impact: Shape cloud transformation journeys for leading enterprises across APAC.
- Cutting‑Edge Tech: Work with the latest cloud, data, and AI technologies from top hyperscalers.
- Culture: customer centric and more focus we have "A collaborative, innovation-driven environment with rich in learning and certification."
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