Cloud Pre-sales Engineer

嘉驰国际 X-Giants International; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Remote work option

Flexible benefits

Performance incentives

Job summary

嘉驰国际 X-Giants International in Kuala Lumpur is seeking a Pre-sales Engineer to translate customer needs into clear cloud proposals and support the sales cycle from discovery to handover.

You will craft proposals across AWS, Alibaba Cloud, Azure, and GCP, prepare BOMs and cost estimates, deliver product demos, and respond to RFPs and security questionnaires. Strong Mandarin and English are highly valued.

Qualifications

• Bachelor’s degree in computer science, information technology, or related field.
• 2–4 years of experience in technical pre-sales, cloud support, or related role.
• Knowledge of core cloud services and cloud billing models.
• AWS certification is an advantage; expected to obtain during probation.
• Excellent documentation, presentation, and stakeholder communication.

Responsibilities

• Partner with Business Development on qualified opportunities and technical discovery.
• Prepare solution proposals, bills of materials, and cost estimates across clouds.
• Deliver demos, presentations, and proofs-of-concept for buying decisions.
• Respond to technical sections of RFPs/RFIs and security questionnaires.
• Conduct cloud billing health checks and cost optimization reviews.
• Collaborate with vendor teams on architecture, migration, or MSP needs.
• Support MSP program documentation and client case studies.
• Equip Inside Sales with product knowledge and maintain CRM notes.

Skills

Cloud computing

Pre-sales

Presentation

Communication

Mandarin

English

Customer-facing

Education

Bachelor's degree in Computer Science or IT

Tools

AWS

Alibaba Cloud

Azure

GCP

Job description

The Pre-sales Engineer supports the sales team in winning new business by turning customer needs into clear, accurate cloud proposals. Working alongside Business Development through the sales cycle, from technical discovery and demos to proposals and handover, this role makes sure customers get the right solution and that client's quotes with confidence.

Key Responsibilities

• Partner with Business Development on qualified opportunities to run technical discovery, covering workloads, usage, migration and compliance requirements.
• Prepare solution proposals, bills of materials and cost estimates across AWS, Alibaba Cloud, Azure, GCP and other partner clouds.
• Deliver product demos, technical presentations and proof-of-concepts that help customers make buying decisions.
• Respond to the technical sections of RFPs, RFIs and customer security questionnaires.
• Conduct cloud billing health checks and cost optimization reviews that open new sales opportunities.
• Work with vendor partner teams on complex architecture, migration or managed services requirements, and ensure a smooth handover to delivery.
• Drive the AWS MSP and Competency programs: prepare documentation and evidence, align internal processes with program requirements, collect customer case studies, and coordinate audits and renewals.
• Support the build-out of client’s managed services, including service catalogue, delivery standards and operating procedures required for MSP validation.
• Equip Inside Sales and Business Development with product knowledge and FAQs, and keep technical notes in the CRM up to date.

Qualifications & Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2–4 years of experience in technical pre-sales, cloud support, systems engineering, or another customer-facing technical role.
• Working knowledge of core cloud services (compute, storage, networking, databases, security) and cloud billing models.
• AWS certification (Cloud Practitioner or Solutions Architect Associate) is an advantage; candidates are expected to obtain AWS Solutions Architect Associate during probation.
• Exposure to AWS partner programs (MSP, Competency, Service Delivery) or audit documentation is a strong advantage; organised and detail-oriented with documentation-heavy projects.
• Strong presentation and communication skills; comfortable leading conversations with both technical and business stakeholders.
• Fluency in Mandarin and English (spoken and written) to support regional clients effectively.

• Competitive compensation with performance-based incentives.
• Medical insurance coverage.
• Remote working setting is available upon confirmation.
• Flexible benefits package (including options for insurance, dental, and wellness) available upon confirmation.
• Exposure to cloud industry operations and high-impact regional projects across APAC.
• Continuous learning opportunities and access to cutting-edge cloud technologies.
• Convenient location: 10 mins walking distance from LRT & MRT.