Clinic Reception & Patient Services Specialist

KPJ Selangor Specialist Hospital; Perlis; On-site; MYR 24,000 - 36,000; Full time

Job summary

KPJ Perlis Specialist Hospital is seeking a proactive Receptionist to provide professional front-desk and administrative support. You will manage patient registration, appointments, and clinic operations while delivering excellent customer service and upholding hospital policies.

The role requires strong communication in English and Bahasa Malaysia, with a willingness to work scheduled hours, shifts, weekends, and emergencies. Experience in a hospital setting is advantageous for this position.

Qualifications

• Minimum SPM or equivalent qualification.
• Proficiency in spoken English and Bahasa Malaysia.
• Experience in hospital settings is an advantage.

Responsibilities

• Follow KPJ Perlis Specialist Hospital rules and policies (Medical Record/PatientService).
• Receive patients cordially with or without appointment.
• Assist doctors during examinations as needed.
• Prepare to assist clinics when consultants are unavailable.
• Be aware of doctors on-call list and coordinate registrations.
• Ensure registrations are accurate and confidential.
• Maintain patient records confidentiality at all times.
• Ensure smooth clinic flow and effective clinic management.

Skills

English

Bahasa Malaysia

Education

SPM or equivalent

Job description

KPJ Perlis Specialist Hospital is seeking a proactive Receptionist to provide professional front-desk and administrative support. You will manage patient registration, appointments, and clinic operations while delivering excellent customer service and upholding hospital policies.

The role requires strong communication in English and Bahasa Malaysia, with a willingness to work scheduled hours, shifts, weekends, and emergencies. Experience in a hospital setting is advantageous for this position.