Clinic Assistant

Hreem Healthcare Services Sdn Bhd; Shah Alam; On-site; MYR 20,000 - 31,000; Full time

Job summary

Hreem Healthcare Services Sdn Bhd invites applications for a clinic support role. You will welcome patients, register them, manage appointments, answer calls, and help with basic clinical tasks under supervision. You will prepare examination rooms and assist staff with routine duties in a busy clinic.

Candidates should have an SPM or equivalent, good Malay/English communication, and basic computer skills. Fresh graduates are welcome, with possible weekend shifts and no strict experience required.

Qualifications

• Minimum SPM or equivalent; healthcare-related qualification is an advantage.
• Good communication in Malay and English; other languages are a plus.
• Computer literate; able to use clinic systems and Microsoft Office.
• Organized, punctual and able to work in a busy clinic.
• No experience required; fresh graduates may apply.
• Willing to work clinic operating hours, including occasional weekends if needed.
• Prior clinic, hospital, pharmacy, or customer-service experience preferred.
• Basic medical terminology knowledge preferred.
• CPR/BLS certification preferred where applicable.

Responsibilities

• Welcome patients, register them, and manage appointments.
• Answer calls, confirm appointments, and handle basic patient enquiries.
• Collect and update patient particulars, medical history, and billing information.
• Prepare examination rooms, clean and sterilize equipment and surfaces.
• Assist doctors/nurses with routine tasks, including taking vitals when trained and authorized.
• Manage patient files, data entry, payments, and clinic supplies.
• Follow clinic policies, patient-confidentiality rules, and infection-control procedures.

Education

SPM or equivalent

Healthcare-related qualification

Tools

Clinic systems

Microsoft Office

Job description

Support daily clinic operations, patient reception, and basic clinical tasks under supervision. Maintain a clean, organized, and patient-friendly clinic environment.

Key responsibilities

Welcome patients, register them, and manage appointments

Answer calls, confirm appointments, and handle basic patient enquiries

Collect and update patient particulars, medical history, and billing information

Prepare examination rooms, clean and sterilize equipment and surfaces

Assist doctors/nurses with routine tasks, including taking vitals when trained and authorized

Manage patient files, data entry, payments, and clinic supplies

Follow clinic policies, patient-confidentiality rules, and infection-control procedures

About you

Minimum SPM or equivalent; healthcare-related qualification is an advantage

Good communication in Malay and English; other languages are a plus

Computer literate; able to use clinic systems and Microsoft Office

Organized, punctual, courteous, and able to work in a busy clinic

No experience required; fresh graduates may apply

Willing to work clinic operating hours, including occasional weekends if needed

Prior clinic, hospital, pharmacy, or customer-service experience (preferred)

Basic medical terminology knowledge (preferred)

CPR/BLS certification, if applicable to your clinic's scope (preferred)