Clinic Reception & Patient Concierge

KPJ Kluang Specialist Hospital; Kluang; On-site; MYR 39,000 - 61,000; Full time

Job summary

KPJ Kluang Specialist Hospital in Malaysia is seeking a patient-facing clinic administrator to warmly greet all patients, with or without appointments, directly from the lobby and A&E while maintaining strict confidentiality and safety.

You will help ensure smooth clinic flow, record appointments in ENCORMED, handle rescheduling and follow-ups with minimal delays, assist as a chaperon in procedures, verify charges, and contribute to the monthly clinic census.

Job description

KPJ Kluang Specialist Hospital in Malaysia is seeking a patient-facing clinic administrator to warmly greet all patients, with or without appointments, directly from the lobby and A&E while maintaining strict confidentiality and safety.

You will help ensure smooth clinic flow, record appointments in ENCORMED, handle rescheduling and follow-ups with minimal delays, assist as a chaperon in procedures, verify charges, and contribute to the monthly clinic census.