Beauty Consultant - Aesthetic Clinic

LS MEDICAL GROUP; West Coast Division; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Health & wellness programmes

Staff discounts on aesthetic services

Career development opportunities

Industry training & product knowledge

Job summary

LS Medical Group in Kota Kinabalu, Sabah, is seeking a Beauty Consultant to guide clients through their aesthetic journey, recommend tailored solutions and drive clinic sales. You will be the face of the clinic, building relationships and ensuring a high-touch client experience.

The role requires 2+ years in sales or beauty services, strong communication, knowledge of skincare and aesthetic treatments, and the ability to meet targets in a fast-paced environment.

Qualifications

• 2+ years of experience in sales, customer service or beauty industry roles.
• Strong understanding of aesthetic treatments, skincare and beauty services.
• Excellent communication and interpersonal skills; ability to build rapport quickly.
• Proven ability to meet and exceed sales targets in a customer-facing environment.
• Knowledge of skin types/conditions and ability to address client concerns.
• Proficiency with clinic management software and POS systems.
• Fluency in English and Malay; Mandarin is a plus.
• Attention to detail and organisational skills.
• Professional appearance and grooming standards.
• Team player with supporting clinic operations.
• Problem-solving mindset with a client-focused approach.
• Certification or training in beauty, aesthetics or sales is advantageous.

Responsibilities

• Greet and welcome clients professionally and warmly.
• Conduct thorough consultations to understand aesthetic goals.
• Provide product and service recommendations based on skin assessments.
• Present aesthetic packages and pricing clearly.
• Process bookings, payments and admin efficiently.
• Educate on pre/post-treatment care to optimise results.
• Build client relationships to drive repeat business and referrals.
• Achieve and exceed individual sales targets and clinic revenue goals.
• Maintain detailed client records and follow-up communications.
• Stay updated on aesthetic treatments, products and industry trends.
• Collaborate with clinical staff for seamless client experiences.
• Handle client enquiries and concerns with professionalism and empathy.

Skills

Sales experience

Customer service

Communication skills

Knowledge of aesthetic treatments

Skin type knowledge

Meet sales targets

Clinic management software

POS / cash handling

English proficiency

Malay proficiency

Education

Beauty certification or training (advantage)

Tools

Clinic management software

Point-of-sale systems

Job description

About the role

LS Medical Group is seeking a Beauty Consultant - Aesthetic Clinic to join our growing team in Kota Kinabalu, Sabah. This is a full-time position where you will play a vital role in delivering exceptional client experiences and driving sales for our aesthetic clinic services. As a Beauty Consultant, you will be the face of our clinic, guiding clients through their aesthetic journey and helping them achieve their beauty goals. This position is instrumental in building client relationships, understanding their needs, and recommending tailored aesthetic solutions that align with their aspirations.

Key responsibilities

• Greet and welcome clients with professionalism and warmth, creating a welcoming environment.


• Conduct thorough consultations to understand clients’ aesthetic concerns, goals and expectations.


• Provide expert product and service recommendations based on client needs and skin assessments.


• Present aesthetic treatment packages and pricing in a clear, persuasive manner.


• Process client bookings, payments and administrative requirements efficiently.


• Educate clients on pre-treatment and post-treatment care to optimise results.


• Build and maintain strong client relationships to encourage repeat business and referrals.


• Achieve and exceed individual sales targets and clinic revenue goals.


• Maintain detailed client records and follow-up communications.


• Stay updated on aesthetic treatments, products and industry trends.


• Collaborate with clinical staff to ensure seamless client experiences.


• Handle client enquiries and concerns with professionalism and empathy.

What we’re looking for

• Proven experience in sales, customer service or beauty industry roles (2+ years preferred).


• Strong understanding of aesthetic treatments, skincare and beauty services.


• Excellent communication and interpersonal skills with the ability to build rapport quickly.


• Proven ability to meet and exceed sales targets in a customer-facing environment.


• Knowledge of skin types and conditions, and ability to identify client concerns.


• Proficiency in using clinic management software and point-of-sale systems.


• Fluency in English and Malay (Mandarin is a plus given the local market).


• Exceptional attention to detail and organisational skills.


• Professional appearance and commitment to personal grooming standards.


• Ability to work in a team and support clinic operations.


• Problem-solving mindset with a client-focused approach.


• Certification or training in beauty, aesthetics or sales is advantageous.

What we offer

LS Medical Group is committed to fostering a supportive and professional workplace where our team members thrive. We offer competitive remuneration packages, including base salary and performance-based commissions. Career development opportunities are available as you grow your expertise in the aesthetic industry. We provide a collaborative work environment with access to industry training and product knowledge sessions. Employee benefits include health and wellness programmes, staff discounts on aesthetic treatments, and a positive workplace culture that values your contributions. We support work-life balance initiatives and create an inclusive environment where all team members are valued and respected.

About us

LS Medical Group is a leading aesthetic clinic dedicated to providing premium beauty and wellness solutions. With a focus on innovation, quality and client satisfaction, we specialise in cutting-edge aesthetic treatments delivered by qualified professionals. Our clinic is committed to helping clients feel confident and beautiful through personalised aesthetic care. We pride ourselves on our professional standards, ethical practices and holistic approach to beauty and wellness. Our team is passionate about delivering exceptional results and creating memorable client experiences in a state-of-the-art facility.