Welcoming Clinic Assistant & Front Desk Support

LS MEDICAL GROUP; Petaling Jaya; On-site; MYR 23,000 - 36,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development and training

Healthy work environment

Staff facilities and wellbeing

Job summary

LS Medical Group in Petaling Jaya is seeking a dedicated Clinic Assistant to join our team. This full-time role supports both clinical and administrative functions, ensuring a welcoming patient experience and smooth clinic operations.

You will greet patients, manage the reception, handle appointments, registrations and basic education, while assisting clinicians and maintaining records with high confidentiality.

Qualifications

• High school diploma or equivalent is the minimum requirement.
• Experience in healthcare, clinical, or customer-facing roles is desirable.
• Excellent communication and professional interaction with patients and colleagues.
• Strong organisational skills with attention to detail for multitasking.
• Proficiency with computer systems and clinic management software.
• Compassionate, reliable, and punctual team player.
• Basic medical terminology knowledge is advantageous.
• Fluency in English and Malay; additional languages are a plus.

Responsibilities

• Greet patients and manage the reception area for a warm, organized welcome.
• Schedule and confirm patient appointments; maintain records in the clinic management system.
• Assist with patient registration and update personal medical information.
• Prepare treatment rooms and ensure equipment and supplies are stocked and sanitised.
• Support clinical staff during consultations and procedures as required.
• Process patient payments and handle billing inquiries professionally.
• Maintain confidentiality and comply with data protection and healthcare regulations.
• Perform general administrative duties including filing, photocopying and data entry.
• Assist with clinic inventory management and ordering supplies as needed.
• Provide basic patient education and respond to general inquiries about services.

Skills

Communication skills

Organisational skills

Data entry

Medical terminology

Customer service

Teamwork

Computer literacy

English/Malay proficiency

Education

High school diploma or equivalent

Tools

Clinic management software

Job description

LS Medical Group in Petaling Jaya is seeking a dedicated Clinic Assistant to join our team. This full-time role supports both clinical and administrative functions, ensuring a welcoming patient experience and smooth clinic operations.

You will greet patients, manage the reception, handle appointments, registrations and basic education, while assisting clinicians and maintaining records with high confidentiality.