Clinic Admin

KMT JAYA SDN BHD; Kuala Lumpur; On-site; MYR 27,000 - 42,000; Full time

Job summary

KMT JAYA SDN BHD in Kuala Lumpur is seeking a diligent Clinic Administrative Assistant to manage daily administrative and operational activities, including patient registration, appointment scheduling, enquiries, and follow-ups, ensuring accuracy in records and smooth front-d desk functions.

The role requires good communication in English and Bahasa Malaysia, basic computer skills, and the ability to work both independently and with a team.

Qualifications

• Minimum SP M/Diploma in Business Administration, Healthcare Administration or related field.
• Experience in clinic/healthcare or administrative roles is an advantage.
• Good communication and interpersonal skills.
• Basic computer skills, including Microsoft Office.
• Able to communicate in English and Bahasa Malaysia; Mandarin is an added advantage.
• Responsible, organised, detail-oriented and able to multitask.
• Able to work independently as well as in a team.
• Pleasant personality with good patient/customer service skills.

Responsibilities

• Manage daily clinic administrative and operational activities.
• Handle patient registration, appointment scheduling, enquiries and follow-ups.
• Manage patient records, documentation and filing accurately.
• Handle billing, payment collection, receipts and basic administrative records.
• Coordinate with doctors, nurses and other clinic staff to ensure smooth daily operations.
• Answer phone calls, WhatsApp messages and patient enquiries professionally.
• Monitor clinic supplies, stationery and medical consumables and coordinate replenishment.
• Maintain cleanliness, organisation and proper setup of the clinic.
• Assist with stock checking, inventory records and expiry-date monitoring.
• Prepare daily/monthly reports and maintain accurate clinic records.
• Handle insurance/medical claims or panel-related documentation where required.
• Ensure clinic policies, SOPs and regulatory requirements are followed.
• Support other administrative duties and ad-hoc tasks assigned by management.

Skills

Communication skills

Interpersonal skills

English proficiency

Bahasa Malaysia proficiency

Mandarin advantageous

Education

SPM / Diploma

Tools

Microsoft Office

Job description

Manage daily clinic administrative and operational activities.

Handle patient registration, appointment scheduling, enquiries and follow-ups.

Manage patient records, documentation and filing accurately.

Handle billing, payment collection, receipts and basic administrative records.

Coordinate with doctors, nurses and other clinic staff to ensure smooth daily operations.

Answer phone calls, WhatsApp messages and patient enquiries professionally.

Monitor clinic supplies, stationery and medical consumables and coordinate replenishment.

Maintain cleanliness, organisation and proper setup of the clinic.

Assist with stock checking, inventory records and expiry-date monitoring.

Prepare daily/monthly reports and maintain accurate clinic records.

Handle insurance/medical claims or panel-related documentation where required.

Ensure clinic policies, SOPs and regulatory requirements are followed.

Support other administrative duties and ad-hoc tasks assigned by management.

Working Hours

Monday to Friday: 10:00 AM – 6:00 PM

Saturday: 10:00 AM – 1:00 PM

Sunday: Rest Day

Job Requirements

Minimum SPM / Diploma in Business Administration, Healthcare Administration or related field.

Previous experience in clinic, healthcare, customer service or administrative roles is an advantage.

Good communication and interpersonal skills.

Basic computer skills, including Microsoft Office.

Able to communicate in English and Bahasa Malaysia; Mandarin is an added advantage.

Responsible, organised, detail-oriented and able to multitask.

Able to work independently as well as in a team.

Pleasant personality with good patient/customer service skills.