Clinic Receptionist

Private Advertiser; Petaling Jaya; On-site; MYR 20,000 - 36,000; Full time

Benefits offered by this job

EPF, SOCSO, EIS

Performance incentives

On-the-job training

Supportive and friendly team

Job summary

Private Advertiser is seeking a friendly Clinic Receptionist to join our healthcare team in Selangor. You will welcome patients, manage appointments, handle calls and emails, and support daily operations with a warm, professional demeanor.

The ideal candidate has good English, Bahasa Malaysia, and Mandarin, basic computer skills (MS Office), and a willing attitude to learn. SPM qualification is required; diploma is an advantage, and previous clinic experience is a plus.

Qualifications

• Minimum SPM qualification; Diploma is an advantage.
• Good communication in English, Bahasa Malaysia, and Mandarin.
• Computer literate with Microsoft Office.
• Experience in medical clinic or customer service is an advantage but not required.

Responsibilities

• Welcome and register patients professionally.
• Schedule and manage appointments.
• Answer phone calls, WhatsApp messages, and email enquiries.
• Process payments and issue receipts.
• Maintain accurate patient records and clinic documentation.
• Coordinate with chiropractors and clinic staff to ensure smooth daily operations.
• Assist with general administrative duties and keep reception area clean and welcoming.

Skills

Communication skills

Multitasking

Customer service

Punctuality

Education

SPM qualification

Diploma (advantage)

Tools

Microsoft Office

Job description

We are looking for a friendly, organised, and customer-focused Clinic Receptionist to join our growing healthcare team. If you enjoy helping people and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities

• Welcome and register patients professionally.
• Schedule and manage appointments.
• Answer phone calls, WhatsApp messages, and email enquiries.
• Process payments and issue receipts.
• Maintain accurate patient records and clinic documentation.
• Coordinate with chiropractors and clinic staff to ensure smooth daily operations.
• Assist with general administrative duties and maintain a clean, welcoming reception area.

Requirements

• Minimum SPM qualification (Diploma is an advantage).
• Good communication skills in English, Bahasa Malaysia, and Mandarin (preferred)."We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."
• Computer literate and comfortable using Microsoft Office.
• Friendly personality with excellent customer service skills.
• Able to multitask and work well under pressure.
• Responsible, punctual, and willing to learn.
• Previous experience in a medical clinic, healthcare, or customer service role is an advantage but not essential.

What We Offer

• EPF, SOCSO, and EIS.
• Performance incentives.
• On-the-job training.
• Supportive and friendly working environment.

If you are passionate about helping people and would like to build a rewarding career in healthcare, we would love to hear from you.