Client Services Executive for Fresh Graduates (Mandarin)

SmartHire by SEEK; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

FOZL Corporate Services (Malaysia) Sdn Bhd is seeking a Client Services Executive in Johor Bahru. The role targets a client-focused individual to manage a portfolio of clients and coordinate across internal teams from proposal to billing.

Fresh graduates are welcome to apply, with training provided. The position emphasizes strong Mandarin communication and organisational skills to ensure timely service delivery.

Qualifications

• Diploma or degree in Business Management or related field.
• Strong client-facing communication and interpersonal skills.
• Mandarin proficiency is essential for this role.

Responsibilities

• Manage client relationships as the primary contact for a portfolio of clients.
• Support sales and operations, including client follow-ups and service coordination.
• Prepare proposals, service agreements, and onboarding documents.
• Follow up on service delivery, items outstanding, and billing.
• Maintain accurate client records and issue tax invoices.
• Address client concerns and escalate issues to ensure satisfaction.
• Collaborate with internal teams across corporate secretarial, payroll, and finance.
• Perform ad-hoc duties as needed by supervisor.

Skills

Client relationships

Sales coordination

Time management

Organisational skills

Communication skills

Mandarin proficiency

Education

Diploma or Degree in Business Management

Job description

FOZL Corporate Services (Malaysia) Sdn Bhd is seeking a Client Services Executive in Johor Bahru. The role targets a client-focused individual to manage a portfolio of clients and coordinate across internal teams from proposal to billing.

Fresh graduates are welcome to apply, with training provided. The position emphasizes strong Mandarin communication and organisational skills to ensure timely service delivery.