Client Relationship & Business Development Manager (IT Staffing & Recruitment)
About Us
We are a Singapore-based IT Services and Solutions firm supporting government agencies, financial institutions, technology companies, and enterprise clients. As part of our expansion in Malaysia, we are looking for a highly motivated Client Relationship & Business Development Manager based in Kuala Lumpur to strengthen our market presence, develop strategic client relationships, and drive new business opportunities across Malaysia.
Ideal Candidate
We are looking for someone who naturally builds rapport, creates trust, and develops long-term business relationships.
The ideal candidate is confident, articulate, commercially minded, socially skilled, well-connected within the Malaysian market, and able to represent the company at the highest professional standards.
What We Value
- High emotional intelligence
- Strong interpersonal and networking skills
- Professionalism and maturity
- Strong relationship-building capability
- Persistence and resilience
Key Responsibilities
- Build and maintain strong relationships with HR leaders, Talent Acquisition teams, Procurement departments, technology leaders, and senior business stakeholders across Malaysia.
- Generate new business opportunities through existing networks, referrals, industry events, LinkedIn, partnerships, and direct outreach.
- Represent the company professionally at client meetings, conferences, networking events, and corporate functions.
- Develop trusted relationships with decision-makers and key influencers within target organizations.
- Identify client hiring and workforce requirements and collaborate with internal recruitment teams to deliver high-quality IT talent and staffing solutions.
- Manage the full business development lifecycle, from prospecting and initial engagement through proposals, contract negotiation, client onboarding, and account growth.
- Follow up consistently with prospects and maintain long‑term engagement with existing and potential clients.
- Drive vendor registrations, Master Service Agreements (MSAs), preferred supplier arrangements, tenders, and staffing partnerships.
- Maintain an active sales pipeline and achieve agreed business development and revenue targets.
- Identify opportunities to expand existing accounts and introduce additional IT staffing and workforce solutions.
Requirements
- 5+ years of experience in business development, account management, recruitment sales, IT staffing, outsourcing, consulting, or B2B services.
- Must have strong experience within the Malaysian market, preferably Kuala Lumpur/Klang Valley.
- Must have an existing professional network within HR, Talent Acquisition, Procurement, Technology, Consulting, Banking & Financial Services, Government/GLCs, or large enterprise organizations in Malaysia.
- Prior experience in IT staffing, recruitment, manpower outsourcing, technology services, or professional services will be highly advantageous.
- Strong networking and relationship-building abilities.
- Professional, polished, and confident presentation.
- Excellent verbal and written communication skills.
- Comfortable engaging with senior executives, HR leaders, procurement teams, and key decision-makers.
- Self-motivated, proactive, persistent, and target-driven.