Client Relations Specialist (Hybrid, Global AR)

automotiveMastermind Inc.; Kepala Batas; Hybrid; MYR 48.000 - 72.000; Vollzeit

Zusammenfassung

Mobility Global is seeking a Specialist, Client Relations to maintain long-term client relations and manage onboarding and invoicing processes. The role requires collaboration with Sales, Legal and Finance teams and supports APAC operations.

The position is hybrid with in-office expectations; hours are 2pm–11pm APAC time, based in Penang, Malaysia. A strong customer-service mindset and CRM experience are essential.

Qualifikationen

• 2–5 years in client relations, account management, or customer service.
• Familiarity with CRM platforms (e.g., Salesforce).
• Strong problem-solving and cross-team collaboration.
• Excellent written and oral communication.
• Team-oriented with accountability and ownership.

Aufgaben

• Submit invoices through invoice portals for payment.
• Complete customer/vendor forms for company profile setup.
• Collaborate across departments to fulfill AR requests.
• Notify finance on invoice status and remittance.
• Handle client onboarding portal registrations and liaise with Legal/Sales/Compliance for required information.
• Act as main liaison for client communications by phone and email.

Kenntnisse

CRM experience

Communication

Problem-solving

Teamwork

Tools

Salesforce

Jobbeschreibung

Mobility Global is seeking a Specialist, Client Relations to maintain long-term client relations and manage onboarding and invoicing processes. The role requires collaboration with Sales, Legal and Finance teams and supports APAC operations.

The position is hybrid with in-office expectations; hours are 2pm–11pm APAC time, based in Penang, Malaysia. A strong customer-service mindset and CRM experience are essential.