Specialist, Client Relations Global OTC

Mobility Global Inc.; George Town; Hybrid; MYR 67.000 - 112.000; Vollzeit

Benefits dieser Stelle

Competitive base salary with incentive

Comprehensive health and wellness

Retirement savings with company match

Zusammenfassung

Mobility Global Inc. is seeking a Specialist, Client Relations Global OTC in Penang, Malaysia.

This hybrid role supports onboarding, invoicing, and ongoing client communications, coordinating with finance, tax, and legal teams to resolve issues and ensure smooth accounts receivable workflows. The role requires 2–5 years of client relations or related experience, strong communication skills, and the ability to collaborate across departments.

Qualifikationen

• 2–5 years of experience in client relations, account management, or customer service.
• Familiar with CRM platforms (such as Salesforce).
• Strong problem-solving, quick learner, and cross-team collaboration.
• Excellent written and oral communication.
• Able to work in a team-oriented environment with accountability.

Aufgaben

• Submit invoice through invoice portal for payment purpose.
• Complete customer vendor form and related information document (Company Certificate, Certificate of Residence) for company profile setup.
• Work across department to fulfill customer and account receivable team request.
• Cooperate with tax team and treasury team for Bank Letter and company tax related documents.
• Notify collectors/finance team on the invoice payment status and remittance advice.
• Handling of customer portal registration for client onboarding for invoice portal submissions and liaise with Legal, Sales or Compliance team for required information.
• Handling of signatories for customer documents.
• Act as the main liaison for client communications via phone and email.

Kenntnisse

Client relations

Account management

Customer service

CRM platforms

Salesforce

Problem-solving

Communication

Team collaboration

Tools

Salesforce

Jobbeschreibung

# Specialist, Client Relations Global OTCMalaysiaPenangFinance628Apply nowSAVE JOBApply nowSAVE JOBSimilar RolesAssociate Software Engineer (Full Stack)IndiaGurugramInformation TechnologySenior Software Engineer (Full Stack)IndiaGurugramInformation TechnologyDigital Employee Experience Specialist IUnited States of AmericaMissouriInformation TechnologyShare**Why Mobility Global?** At Mobility Global, our mission is to provide trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we're creating new opportunities for our customers, our business, and our people. **Role Summary** The role of client relations maintains long-term, positive connections between a company and its clients and act as the main bridge of communication. The team also ensures high levels of customer satisfaction, handles inquiries, manages onboarding and resolves service issues. They work closely with inter-department teams to maintain mutually beneficial relationships with their clients. **Key Responsibilities** * Submit invoice through invoice portal (ARIBA, COUPA, TAULIA and etc) for payment purpose* Complete customer vendor form and related information document (Company Certificate, Certificate of Residence and etc) for company profile setup* Work across department to fulfill customer and account receivable team request* Cooperate with tax team and treasury team for Bank Letter and company tax related documents* Notify collectors/finance team on the invoice payment status and remittance advice* Handling of customer portal registration for client onboarding for invoice portal submissions & liaise with Legal, Sales or Compliance team for required information's.* Handling of signatories for customer documents* Act as the main liaison for client communications via phone and email. **Required Qualifications:** * 2 to 5 years of experience in client relations, account management, or customer service.* Familiarity with CRM platforms (such as Salesforce and etc)* Strong problem-solving, quick learner and cross-team collaboration abilities.* Excellent written and oral communication.* Ability to work effectively in a team-oriented environment with a strong sense of accountability and ownership.* Work hours 2pm -11pm* Observe APAC Public Holidays however might require supporting on month-ends This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs. **What's In It for You** * Competitive compensation package, including base salary and incentive opportunities where applicable.* Comprehensive health and wellness benefits for employees and eligible dependents.* Retirement savings programs, including company matching contributions where available. **Equal Opportunity Employer** Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities. **Recruitment Fraud Alert** Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.