Client Relations Specialist - Global Accounts & Onboarding

Mobility Global Inc.; George Town; Hybrid; MYR 67.000 - 112.000; Vollzeit

Benefits dieser Stelle

Competitive base salary with incentive

Comprehensive health and wellness

Retirement savings with company match

Zusammenfassung

Mobility Global Inc. is seeking a Specialist, Client Relations Global OTC in Penang, Malaysia.

This hybrid role supports onboarding, invoicing, and ongoing client communications, coordinating with finance, tax, and legal teams to resolve issues and ensure smooth accounts receivable workflows. The role requires 2–5 years of client relations or related experience, strong communication skills, and the ability to collaborate across departments.

Qualifikationen

• 2–5 years of experience in client relations, account management, or customer service.
• Familiar with CRM platforms (such as Salesforce).
• Strong problem-solving, quick learner, and cross-team collaboration.
• Excellent written and oral communication.
• Able to work in a team-oriented environment with accountability.

Aufgaben

• Submit invoice through invoice portal for payment purpose.
• Complete customer vendor form and related information document (Company Certificate, Certificate of Residence) for company profile setup.
• Work across department to fulfill customer and account receivable team request.
• Cooperate with tax team and treasury team for Bank Letter and company tax related documents.
• Notify collectors/finance team on the invoice payment status and remittance advice.
• Handling of customer portal registration for client onboarding for invoice portal submissions and liaise with Legal, Sales or Compliance team for required information.
• Handling of signatories for customer documents.
• Act as the main liaison for client communications via phone and email.

Kenntnisse

Client relations

Account management

Customer service

CRM platforms

Salesforce

Problem-solving

Communication

Team collaboration

Tools

Salesforce

Jobbeschreibung

Mobility Global Inc. is seeking a Specialist, Client Relations Global OTC in Penang, Malaysia.

This hybrid role supports onboarding, invoicing, and ongoing client communications, coordinating with finance, tax, and legal teams to resolve issues and ensure smooth accounts receivable workflows. The role requires 2–5 years of client relations or related experience, strong communication skills, and the ability to collaborate across departments.