Client Operations & Finance Executive

Foundsworth Sdn Bhd; Kuala Lumpur; Remote; MYR 56,000 - 89,000; Full time

Job summary

Foundsworth Sdn Bhd provides outsourced administrative, finance, and operational support to companies in Singapore. You will manage one or multiple client accounts, coordinating day-to-day tasks and acting as the main liaison between clients and the internal team.

The role requires English and Mandarin proficiency, strong time management, and excellent organizational skills. You will work remotely with access to Google Workspace and CRM systems, supporting finance, admin, and operations across

Qualifications

• Fluent English and Mandarin for client communication.
• Willingness to learn and maintain professional demeanor.
• Strong time management to meet deadlines.
• Highly organized with ability to handle multiple accounts.

Responsibilities

• Coordinate day-to-day operational tasks for assigned client accounts and act as a reliable contact between client and team.
• Liaise with clients' vendors, suppliers, and service providers to meet deliverables and timelines.
• Manage client communications, including reminders for payments and updating documentation.
• Track operational KPIs and flag delays or shortfalls promptly.
• Maintain and improve SOPs and checklists for recurring client tasks.

Skills

English proficiency

Mandarin proficiency

Time management

Organizational skills

Attention to detail

Communication skills

Tools

Google Workspace

Microsoft Office

Cloud storage

Project trackers

CRM

Job description

Foundsworth Sdn Bhd provides outsourced administrative, finance, and operational support to companies in Singapore. You are required to manage one or multiple clients, depending on job scope and complexity of work. Every client has different needs and wants, and below are a list of possible tasks that we require you to manage.

Key Responsibilities

Client Operations Support

• Coordinate day-to-day operational tasks for assigned client accounts, acting as a reliable point of contact between the client and the team.
• Liaise with clients' vendors, suppliers, and service providers to keep deliverables and timelines on track.
• Liaise with clients' customers to manage their operational needs, such as reminding them to make payments, keeping track of which clients are late in making payments, update necessary documentations and inform management etc.
• Track operational KPIs for each client account, and flag delays or shortfalls promptly.
• Maintain and improve standard operating procedures (SOPs) and checklists for recurring client tasks.
• Identify inefficiencies in client workflows and suggest practical improvements.

Client Finance & Accounting Support

• Assist in accounting entries for assigned Singapore client entities, end to end, using cloud accounting software such as Xero and Wave. Training will be provided to ensure that you are confident and competent.
• Process day-to-day bookkeeping and accounts payable / accounts receivable (AP/AR), including chasing outstanding payments and matching invoices to purchase orders.
• Support month-end close by organizing supporting documents and basic accrual entries.

Client Admin Support

• Manage calendars, email correspondence, and meeting scheduling for client contacts as required.
• Prepare, organize, and file documents, contracts, and records in an orderly, easily retrievable system.
• Handle data entry and maintain accurate records in client systems (CRM, shared drives, trackers).
• Respond to routine client and vendor queries promptly and professionally, in English and Mandarin as needed.

Requirements

• Good attitude and willingness to learn
• Required languages: English and Mandarin - candidates fluent in Mandarin are preferred, as the role involves dealing with Mandarin-speaking clients.
• Comfortable with everyday office and collaboration tools (Google Workspace, Microsoft Office, cloud storage, project trackers).
• Confident, professional manner in enforcing rules and following up with staff and customers.
• Good time management skills, with the ability to complete assignments within time constraints and deadlines.
• Highly organized, detail-oriented, and able to manage both office operations and multiple client accounts without close supervision.
• Must have a stable internet connection and own computer, as parts of this role are work-from-home.

What We Offer

• A stable, hands-on role at the operational core of the business, with visibility across both internal office operations and client accounts.
• Work-from-home flexibility for the operations, finance, and admin components of the role.
• Opportunity to work closely with management across office administration, client servicing, and customer relations.
• Exposure to a variety of industries and business functions through different client accounts.
• Room to grow into a more senior operations or account management role as the business scales.
• Competitive salary and performance bonus package, commensurate with experience.