Client Management & Operations Lead

DKSH Management Ltd.; Malaysia; On-site; MYR 42,000 - 60,000; Full time

Job summary

DKSH Malaysia is seeking an Executive, Client Management to provide operational and commercial support for client integration and growth within the Consumer Goods Food Service division. You will coordinate across internal teams and client stakeholders to deliver excellence, accurate reporting, and high client satisfaction.

The role requires a degree in business management and 1–2 years in a similar role, with strong numeracy, MS Office proficiency, and cross-cultural communication skills.

Qualifications

• Minimum degree in business management or a related discipline.
• 1–2 years of experience in a similar client management or operations role.
• Basic understanding of clients' industry, business and products.
• Basic client management and communication skills with a proactive and service-oriented approach.
• Proven numeracy and quantitative analysis skills with ability to interpret data and generate insights.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Cultural awareness and sensitivity in cross-country/cross-cultural interactions.
• Fluency in the local language and ideally in English.

Responsibilities

• Support daily operational and commercial tasks to ensure client satisfaction.
• Prepare reports, forecasts, and marketing plans.
• Coordinate with internal DKSH departments to resolve issues and complaints.
• Assist in client communications and business reviews.
• Produce documents for business communications and meetings.
• Coordinate planned activities across departments and business units.
• Liaise with clients on requirements and daily problems.

Skills

Client management

Numeracy

Data analysis

Cross-cultural awareness

Education

Bachelor's degree in Business Management

Tools

Excel

Word

PowerPoint

SAP

Job description

DKSH Malaysia is seeking an Executive, Client Management to provide operational and commercial support for client integration and growth within the Consumer Goods Food Service division. You will coordinate across internal teams and client stakeholders to deliver excellence, accurate reporting, and high client satisfaction.

The role requires a degree in business management and 1–2 years in a similar role, with strong numeracy, MS Office proficiency, and cross-cultural communication skills.