Client-Focused Sales Operations Coordinator

Le Nam Megasheet; Seberang Perai; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a proactive sales support assistant to handle inquiries and quotations, and to assist the sales team in administrative tasks.

The role involves answering calls, emails, and faxes, liaising with customers on sales-related matters, ensuring timely delivery and accurate invoicing, and supporting promotional activities. Fluency in Mandarin is preferred due to client interactions.

Qualifications

• Candidate must possess at least SPM level.
• Minimum 2 year(s) of working experience in related field.
• Self-motivated, detail-oriented, positive working attitude, good interpersonal communication skills.
• Require skill(s): Ms Office, familiar with Autocount, SQL or other similar systems.
• Require Language(s): Mandarin, Bahasa Malaysia, English. Candidates who are fluent in Mandarin is preferred as the role requires dealing with Mandarin speaking clients.
• Process valid car license, own transport.

Responsibilities

• Assist sales team with sales inquiries and quotations.
• Attend telephone calls, email and faxing of documents.
• Liaise with prospective customers on inquiries relating to sales, regulatory and other sales operations.
• Ensure timely delivery of samples or products with orders tracking and monitor delivery schedules.
• Process invoices and other shipping or delivery related documents.
• Support for promotional and sampling activities.
• Support the sales team as needed and handle ad-hoc tasks.
• Understand client requirements and ensure service levels meet company expectations.

Skills

MS Office

Autocount

SQL

Education

SPM level

Tools

Autocount

SQL

Job description

Jora Malaysia is seeking a proactive sales support assistant to handle inquiries and quotations, and to assist the sales team in administrative tasks.

The role involves answering calls, emails, and faxes, liaising with customers on sales-related matters, ensuring timely delivery and accurate invoicing, and supporting promotional activities. Fluency in Mandarin is preferred due to client interactions.