Client-Facing Admin Assistant for Auto Service

Jiwa Panduan Sdn. Bhd; Sepang; On-site; MYR 36,000 - 54,000; Full time

Job summary

Jiwa Panduan Sdn. Bhd in Sepang, Malaysia, invites an Administration professional to support the B&P Division with documentation, filing and customer follow-ups.

Ideal candidates have 1–2 years of admin experience, strong time management, proficiency in English and Bahasa Malaysia, and solid skills in MS Excel and Word; you will multitask, handle confidential information, and communicate professionally with managers and customers.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Office Administration, or related field.
• 1-2 years of work experience in Administration or related position.
• Strong time management and organizational skills.
• Proficient in English and Bahasa Malaysia.
• Proficient in Microsoft Excel and Word.
• Ability to multitask with flexibility.
• Discretion and confidentiality.

Responsibilities

• Prepare and organize car entry documentation and reports for the B&P Division.
• Notified files are stored in a specific system, either physical or electronic, for easy retrieval.
• Follow up with customer through phone calls.
• Greet customers by interacting directly, answering questions and addressing their concerns.
• Check inventory by checking spare parts with store employees to confirm availability of car parts.
• Updated progress with customer to keep customers informed of the progress of their car repairs.
• Help B&P Service Advisor deliver the repaired car to customer.

Skills

Time management

Organizational skills

Communication skills

Multitasking

Confidentiality

Education

Diploma or Bachelor's degree in Business Administration/Office Administration/Office Management

Tools

Microsoft Excel

Microsoft Word

Job description

Jiwa Panduan Sdn. Bhd in Sepang, Malaysia, invites an Administration professional to support the B&P Division with documentation, filing and customer follow-ups.

Ideal candidates have 1–2 years of admin experience, strong time management, proficiency in English and Bahasa Malaysia, and solid skills in MS Excel and Word; you will multitask, handle confidential information, and communicate professionally with managers and customers.