Client Accounts & Operations Specialist

Raintree Design House Sdn Bhd; Petaling Jaya; On-site; MYR 33,000 - 60,000; Full time

Job summary

Raintree Design House Sdn Bhd is seeking a detail-oriented client administration / sales support professional in Malaysia. The role focuses on maintaining client records, processing invoices, and organizing contracts to support smooth operations.

You will handle order processing, quotations, and documentation while coordinating deliveries and follow-ups. Strong English communication and meticulous record-keeping are essential for success in this busy role.

Qualifications

• Experience in client administration, sales support, or similar administrative role.
• Strong organisational and time management skills with the ability to handle multiple tasks independently or in a team.
• Excellent written and verbal communication skills in English.
• Attention to detail and accuracy in documentation and record-keeping.
• Customer-focused with a commitment to providing excellent service.
• Ability to work independently and as part of a collaborative team.
• Problem-solving and a proactive approach to improving processes.
• Discretion and professionalism when handling sensitive client information.
• Familiarity with design industry practices is preferred but not essential.

Responsibilities

• Managing and maintaining accurate client account records and databases.
• Processing account-related documentation, invoices, and administrative paperwork.
• Preparing and organising client files, contracts, and relevant account information.
• Assisting with order processing, confirmations, and delivery coordination.
• Maintaining follow-up schedules and ensuring timely completion of administrative tasks.
• Preparing quotations, proposals, and client documentation.
• Updating and reconciling account information and client status reports.
• Handling general administrative duties to support business operations.

Skills

Organisational skills

Time management

English communication

Attention to detail

Customer-focused

Independent worker

Team collaboration

Problem solving

Discretion

Design industry familiarity

Tools

Microsoft Office

Job description

Raintree Design House Sdn Bhd is seeking a detail-oriented client administration / sales support professional in Malaysia. The role focuses on maintaining client records, processing invoices, and organizing contracts to support smooth operations.

You will handle order processing, quotations, and documentation while coordinating deliveries and follow-ups. Strong English communication and meticulous record-keeping are essential for success in this busy role.