Clerk (diploma fresh graduate)

Hap Seng Credit Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

Hap Seng Consolidated Berhad is seeking a detail-oriented administrator to support credit administration and documentation at its Menara Hap Seng, Kuala Lumpur. You will create and maintain customer details, review documents, process disbursement requests, and assist with conveyancing records.

The role is fully on-site with front desk duties, record management and ad hoc support. Candidates should have at least SPM or a Diploma in Banking and be proficient in MS Office and data entry.

Qualifications

• Excellent attention to detail and accuracy in handling documents and data entry.
• Strong organizational and time-management abilities to multitask and meet deadlines.
• Proficiency in Microsoft Office and basic department systems for credit administration and recordkeeping.
• Clear written and verbal communication skills with internal and external parties.

Responsibilities

• Create and maintain customer details, account records and account setup.
• Support preparation and issuance of letters and related documentation.
• Review documents and updating relevant system records where required.
• Process disbursement requests and ensure accuracy of supporting documents.
• Assist in the handling, sorting, and verification of loan and security documents.
• Assist in discharge of charge including preparation and coordination of required discharge documents.
• Follow up with solicitors, branches, and internal parties on any outstanding matters/status update.
• Process payments to relevant parties in accordance with established procedures.
• Maintain proper filing systems (physical and digital).
• Ensure proper documentation and safekeeping of records for operational and legal purposes.
• Record and track all incoming and outgoing mails/documents received.
• Ensure timely distribution of documents to the respective recipients.
• Prepare and verify documents for courier dispatch, ensuring accuracy of address and proper documentation.
• Maintain proper filing of incoming and outgoing mails/documents records.
• Handle incoming calls, address general inquiries, and direct calls to the appropriate personnel promptly.
• Attend to visitors, clients, and external parties professionally.
• Provide administrative and operational support as assigned by management.

Skills

Attention to Detail

Organization & Time Management

MS Office

Communication Skills

Adaptability

Education

SPM or Diploma in Banking

Tools

MS Office

Job description

1. Credit Administration & Documentation Support

Create and maintain customer details, account records and account setup.

Support preparation and issuance of letters and related documentation.

Review documents and updating relevant system records where required.

Process disbursement requests and ensure accuracy of supporting documents.

Assist in the handling, sorting, and verification of loan and security documents.

Assist in discharge of charge including preparation and coordination of required discharge documents.

Follow up with solicitors, branches, and internal parties on any outstanding matters/status update.

3. Payment & Administrative Processing

Process payments to relevant parties in accordance with established procedures.

4. Record Management & Compliance

Maintain proper filing systems (physical and digital).

Ensure proper documentation and safekeeping of records for operational and legal purposes.

Record and track all incoming and outgoing mails/documents received.

Ensure timely distribution of documents to the respective recipients.

Prepare and verify documents for courier dispatch, ensuring accuracy of address and proper documentation.

Maintain proper filing of incoming and outgoing mails/documents records.

6. Front Desk

Handle incoming calls, address general inquiries, and direct calls to the appropriate personnel promptly.

Attend to visitors, clients, and external parties professionally.

7. Ad Hoc Duties

Provide administrative and operational support as assigned by management.

Job Requirements: -

Candidates must have minimum SPM or Diploma in Banking or its equivalent.

Candidates with prior experience in credit administration or conveyancing documentation is preferred (relevant credit administration, banking qualifications, conveyancing are an added advantage).

Attention to Detail

Possess high level of accuracy in handling documents, recordkeeping, and data entry.

Organization & Time Management

Ability to multitask, prioritize work, and meet the deadlines efficiently.

Technical Skills

Proficient in using Microsoft Office and basic systems used in the department for credit administration and recordkeeping.

Communication Skills

Strong verbal and written communication skills, with ability to liaise effectively with internal and external parties.

Adaptability

Flexible and willing to take on additional responsibilities as required.

Full-time position is available to be based at Menara Hap Seng, KL.

Working Hours (fully on-site)

Agriculture, Forestry & Fishing 5,001-10,000 employees

Hap Seng Consolidated Berhad (“HSCB”) is a public company listed on the Main Market of Bursa Malaysia Securities Berhad. HSCB is a diversified group with six core businesses namely plantation, property, credit financing, automotive, trading and building materials.

Progressive and forward-looking, the Group’s emphasis on value creation, operational excellence and sustainability has enabled the Group to consistently deliver value to our shareholders.

Hap Seng Consolidated Berhad (“HSCB”) is a public company listed on the Main Market of Bursa Malaysia Securities Berhad. HSCB is a diversified group with six core businesses namely plantation, property, credit financing, automotive, trading and building materials.

Progressive and forward-looking, the Group’s emphasis on value creation, operational excellence and sustainability has enabled the Group to consistently deliver value to our shareholders.