Credit Admin & Documentation Specialist

Hap Seng Credit Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

Hap Seng Consolidated Berhad is seeking a detail-oriented administrator to support credit administration and documentation at its Menara Hap Seng, Kuala Lumpur. You will create and maintain customer details, review documents, process disbursement requests, and assist with conveyancing records.

The role is fully on-site with front desk duties, record management and ad hoc support. Candidates should have at least SPM or a Diploma in Banking and be proficient in MS Office and data entry.

Qualifications

• Excellent attention to detail and accuracy in handling documents and data entry.
• Strong organizational and time-management abilities to multitask and meet deadlines.
• Proficiency in Microsoft Office and basic department systems for credit administration and recordkeeping.
• Clear written and verbal communication skills with internal and external parties.

Responsibilities

• Create and maintain customer details, account records and account setup.
• Support preparation and issuance of letters and related documentation.
• Review documents and updating relevant system records where required.
• Process disbursement requests and ensure accuracy of supporting documents.
• Assist in the handling, sorting, and verification of loan and security documents.
• Assist in discharge of charge including preparation and coordination of required discharge documents.
• Follow up with solicitors, branches, and internal parties on any outstanding matters/status update.
• Process payments to relevant parties in accordance with established procedures.
• Maintain proper filing systems (physical and digital).
• Ensure proper documentation and safekeeping of records for operational and legal purposes.
• Record and track all incoming and outgoing mails/documents received.
• Ensure timely distribution of documents to the respective recipients.
• Prepare and verify documents for courier dispatch, ensuring accuracy of address and proper documentation.
• Maintain proper filing of incoming and outgoing mails/documents records.
• Handle incoming calls, address general inquiries, and direct calls to the appropriate personnel promptly.
• Attend to visitors, clients, and external parties professionally.
• Provide administrative and operational support as assigned by management.

Skills

Attention to Detail

Organization & Time Management

MS Office

Communication Skills

Adaptability

Education

SPM or Diploma in Banking

Tools

MS Office

Job description

Hap Seng Consolidated Berhad is seeking a detail-oriented administrator to support credit administration and documentation at its Menara Hap Seng, Kuala Lumpur. You will create and maintain customer details, review documents, process disbursement requests, and assist with conveyancing records.

The role is fully on-site with front desk duties, record management and ad hoc support. Candidates should have at least SPM or a Diploma in Banking and be proficient in MS Office and data entry.