Credit Administration & Documentation Specialist

Hap Seng Credit Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Hap Seng Consolidated Berhad in Kuala Lumpur is seeking a detail‑oriented Credit Administration Staff to support credit operations through accurate documentation, system administration, and disbursement processing for hire purchase and leasing facilities.

You will prepare loan documents, verify accuracy, manage loan data in the system, handle inquiries, and assist with audits and ad hoc tasks while ensuring compliance and high service standards.

Qualifications

• Bachelor’s Degree in Business Administration, Finance, Banking, Accounting, or a related discipline. Fresh graduates are welcome to apply.
• Minimum 1–2 years of relevant working experience in credit administration, loan documentation, leasing, hire purchase, or financial services. Exposure to IHP and leasing documentation and disbursement processes will be an added advantage. Prior experience in a financial institution or credit company is preferred.
• Good written and verbal communication skills in English and Bahasa Malaysia. Able to prepare clear and accurate documentation and correspondence.
• Strong organisational skills with a high level of accuracy and attention to detail, particularly in legal and loan documentation.
• Proficient in Microsoft Office applications (Word, Excel, Outlook). Familiar with loan systems and credit administration platforms (e.g. ICBA, FIS, Experian ECRISS/IRISS) or willing to learn. Basic understanding of loan documentation, disbursement procedures, and compliance requirements.
• Ability to prioritise tasks, meet deadlines, and manage multiple assignments in a fast-paced environment. Capable of working independently with minimal supervision while handling loan documentation.
• A positive and proactive working attitude. Willingness to take on additional responsibilities and support ad-hoc assignments as required.

Responsibilities

• Prepare and issue Letters of Offer, agreements, and other related legal loan documents.
• Analyse approved credit proposals, including financing terms, interest rates, and conditions, and ensure that loan documents are accurately prepared and comply with the approved terms.
• Review and verify all loan documents for accuracy and completeness before submitting them to the next authority for inspection and signing.
• Verify the completeness of returned loan documents, prepare disbursement checklists, and submit completed documentation for disbursement processing.
• Accurately prepare and type equipment and vehicle details in IHP and leasing documents.
• Maintain and update equipment and vehicle information in the loan system to facilitate disbursement.
• Create credit applications and accounts, and maintain accurate loan data in the loan system.
• Lodge HSC ownership details and maintain guarantor information in the Financial Information Services (FIS) system.
• Conduct and retrieve ECRISS and IRISS reports from Experian to support credit assessment, compliance and internal records.
• Manage incoming calls by handling initial enquiries and directing callers to the appropriate personnel promptly.
• Perform photocopying of credit proposals and related documents.
• Attend to visitors and guide them to the appropriate staff or person in charge.
• Maintain proper filing and systematic record-keeping of all source documents.
• Collect, sort, distribute, and prepare documents for incoming and outgoing courier services, ensuring timely delivery and proper record tracking.
• Provide general administrative and operational support as assigned by management.
• Assist with ad hoc tasks to ensure smooth day-to-day departmental operations.
• Undertake additional responsibilities when required, including support for audits, events, internal coordination, or urgent administrative needs.

Skills

Communication

Organisational skills

MS Office proficiency

Loan systems familiarity

Education

Bachelor’s Degree in Business Administration, Finance, Banking, Accounting, or related discipline

Tools

ICBA

FIS

Experian ECRISS/IRISS

Job description

Hap Seng Consolidated Berhad in Kuala Lumpur is seeking a detail‑oriented Credit Administration Staff to support credit operations through accurate documentation, system administration, and disbursement processing for hire purchase and leasing facilities.

You will prepare loan documents, verify accuracy, manage loan data in the system, handle inquiries, and assist with audits and ad hoc tasks while ensuring compliance and high service standards.