Channel Sales Representative (Cloud Solutions)

Concentrix; Kampung Malaysia Tambahan; On-site; MYR 60,000 - 100,000; Full time

Job summary

Concentrix in Kuala Lumpur (Nu Sentral) seeks professionals for channel sales and partner engagement in cloud solutions. The role focuses on sourcing opportunities, recruiting partners, and driving end-to-end sales. Onsite in KL with typical 9am–6pm hours, supporting Mandarin-speaking customers and English communications.

Ideal candidates have 3–4 years in cloud/software sales, a business/IT degree, and strong communication skills to manage partner and customer relationships effectively.

Qualifications

• 3-4 years minimum experience in similar roles (Cloud/Software Sales preferred).
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline.
• Sound knowledge/passion in IT industry/products/solutions preferred.
• Experience in vendor management in IT distribution is an asset.
• Must be able to search out business leads.
• Strong team player and customer oriented.
• Creative with strong interpersonal and communication skills.
• Ability to work well under pressure while maintaining high attention to detail.
• Language Skills: Mandarin fluently and English能力.

Responsibilities

• Sourcing new sales opportunities through lead follow-up and outbound calls/emails.
• Drive partner recruitment & growth; promote sales programs for partners.
• Engage partners to drive end-to-end sales in the region.
• Drive registrations to marketing campaigns/webinars for cloud solutions.
• Channel sales, channel recruitment & opportunity progression.
• Maximize sales opportunities from the existing partner ecosystem.
• Engage with existing partners and end customers where applicable.
• Add/maintain contact database for respective segments as needed.

Skills

Lead generation

Channel sales

Sales prospecting

Customer oriented

Interpersonal skills

Communication skills

Team player

Attention to detail

Problem solving

Mandarin speaking

Education

Business/Marketing/IT degree or diploma

Job description

• Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails
• Drive partner recruitment & growth promote sales programs developed for partners
• Partner engagement to drive business in the region (end-to-end sales)
• Drive registration to marketing campaign/webinars for cloud solutions products
• Channel sales, channel recruitment & opportunity progression
• Maximize sales opportunities from the existing partner ecosystem
• Engage with existing partners and end customers where applicable
• Add/maintain contact database for respective segments as per needs of the business

Customer Success

• Target install base to prospecting, build pipeline via phone, email or other online channels
• Driving up consumption and yield
• Customer issues and helping the sales team with upsells and renewals
• Focused on building loyalty with existing partners
• Long term retention and ensuring customer has great experience
• Engage with existing partners and/or onboard net new
• Focused on building loyalty, key focus on partner growth and dormant reactivation
• Addressing customer issues and helping the sales team with upsells and renewals.

Requirements:

• 3-4 years min. experience in similar roles(Cloud/Software Sales Preferred)
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Experience in vendor management in IT distribution is an asset
• Must be able to search out business leads
• Strong team player and customer oriented
• Creative with strong interpersonal and communication skills
• Ability to work well under pressure while maintaining high attention to detail.
• Language Skills: Able to speak Mandarin fluently and communicate effectively in both spoken and written English

Other information:

• KL Office is located at Nu Sentral
• Working hour (9am-6pm)
• Onsite

Privacy and Information security

• Adhere security requirements in the process.
• Protect the privacy of personal information.

All shortlisted candidates will be contacted.