Channel Development Manager

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Flexible hours

Great transport access

Employee discounts

Job summary

U Mobile Sdn Bhd is seeking a Business Analyst & Business Development professional to drive sales growth through data-driven insights, governance, and strategic opportunities. You will shape channel programs and oversee dealer activities across priority territories.

The role requires 6–8 years of experience in channel development or trade marketing, with strong analytical and stakeholder-management skills. A collaborative, results-oriented mindset is essential for success.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, Communications, or a related field.
• 6–8 years of experience in channel development, dealer management, sales operations, or trade marketing, preferably in telecommunications or B2B/SME.
• Proven experience in recruiting, developing, managing, and enabling indirect sales channels.
• Strong commercial acumen, stakeholder management, negotiation, communication, and execution skills.
• Proficient in using AI tools and dashboards to analyse data, measure ROI, and prioritise actions; knowledge of governance and compliance.
• Proactive, hands-on, organised, detail-oriented, and able to multitask.

Responsibilities

• Develop and execute dealer recruitment strategies to expand SME channel coverage across priority territories and customer segments.
• Identify, assess, onboard, and activate new dealers while ensuring compliance with commercial and channel standards.
• Monitor dealer performance and develop business plans to improve sales productivity, customer acquisition, product mix, and revenue contribution.
• Coordinate dealer onboarding, product training, sales enablement, and communication of new product launches, promotions, and policy updates.
• Develop SME outreach opportunities through business associations and external partnerships, including lead-generation activities and ROI tracking.
• Monitor channel performance dashboards, prepare management reports, track budgets, and recommend improvements to dealer productivity and channel effectiveness.

Skills

Commercial acumen

Stakeholder management

Negotiation

Communication

Execution skills

Education

Bachelor’s degree in Business, Marketing, Sales, Communications, or related field

Tools

AI tools

Performance dashboards

Job description

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

Business Analyst & Business Development role responsible for driving sales growth through data-driven insights, sales governance, commercial strategy, and new business opportunities.

The Day-To-Day Activities

• Develop and execute dealer recruitment strategies to expand SME channel coverage across priority territories and customer segments.
• Identify, assess, onboard, and activate new dealers while ensuring compliance with commercial and channel standards.
• Monitor dealer performance and develop business plans to improve sales productivity, customer acquisition, product mix, and revenue contribution.
• Coordinate dealer onboarding, product training, sales enablement, and communication of new product launches, promotions, and policy updates.
• Develop SME outreach opportunities through business associations and external partnerships, including lead-generation activities and ROI tracking.
• Monitor channel performance dashboards, prepare management reports, track budgets, and recommend improvements to dealer productivity and channel effectiveness.

About You

• Bachelor’s degree in Business, Marketing, Sales, Communications, or a related field.
• Minimum 6–8 years of experience in channel development, dealer management, sales operations, or trade marketing, preferably in telecommunications or B2B/SME.
• Proven experience in recruiting, developing, managing, and enabling indirect sales channels.
• Strong commercial acumen, stakeholder management, negotiation, communication, and execution skills.
• Proficient in using AI tools and performance dashboards to analyse data, measure ROI, identify issues, and prioritise actions; good understanding of governance, compliance, and internal controls.
• Proactive, hands-on, organised, detail-oriented, and able to multitask, solve problems, and work independently.