Key Account Manager - Central & Perak

U Mobile; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Flexible hours

Device subsidy

Casual attire

Parental leave

Transit access

Employee discounts

Job summary

U Mobile is seeking a seasoned professional to lead the dealer management team, overseeing prepaid and postpaid business across assigned regions. You will drive operational re‑engineering and deploy information systems to create value for the department and the company.

The ideal candidate has extensive Telco experience, strong leadership and communication skills, and a track record of managing distributors and achieving sales objectives in a dynamic market.

Qualifications

• Bachelor’s Degree in Business Administration.
• 8 years’ experience in Telco related environment with a minimum of 5 years of experience in sales team management.
• Excellent communication skills.

Responsibilities

• Manage distributor performance by working closely and managing dealers’ portfolio in the respective areas/regions.
• Provide system support to distributor i.e. network, creation, modification and termination.
• Provide trade marketing support i.e. event, signage, POSM & pyramid performance.
• Plan, lead, execute and monitor effectiveness of Indirect Channel sales strategy and continue seeking new opportunity to expand UM touch point & pyramid.
• Continue deepening dealer’s loyalty through activations (Prepaid with plans and Postpaid).
• Ensuring proper training: System, Product, How to Sell, Incentives/Pyramid, POSM.
• Vigilant to market movement through market intelligence.
• Effectively lead, drive, coach and manage team productivity, communication and projects assigned.
• Manage inter-departmental requirements and communication to meet sales objectives and optimize support resources.

Skills

Team management

Communication skills

Education

Bachelor’s Degree in Business Administration

Job description

Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

Spearheading the dealer management team and responsible for prepaid and postpaid business of the assigned regions. Involved in operational re‑engineering and information system development and deployment to ensure create and build departmental value contributions to U Mobile

The Day-To-Day Activities

• Manage distributor performance by working closely and managing dealers’ portfolio in the respective areas/regions
• Provide system support to distributor ie network, creation, modification and termination
• Provide trade marketing support ie event, signage, posm & pyramid performance
• Plan, lead, execute and monitor effectiveness of Indirect Channel sales strategy and continue seeking new opportunity to expand UM touch point & pyramid
• Continue deepening dealer’s loyalty through activations (Prepaid with plans and Postpaid)
• Ensuring proper training: -
• System : Genuine and accurate activations thru control system & system knowledge
• Product: Full range of products
• How to Sell: Accurate and correct information given
• Incentives / Pyramid: Proper guidance in building loyalty
• POSM: Latest & up to date POSM
• Vigilant to market movement through market intelligence
• Effectively lead, drive, coach and manage team productivity, communication and projects assigned
• Manage inter‑departmental requirements and communication in order to meet sales objectives as well as optimizing support resources
• Accountable for dealership management to ensure quality and productive contribution. Approval with sound justifications and judgment for dealerships granted in the respective area/regions

About You

• Bachelor’s Degree in Business Administration
• 8 years’ experience in Telco related environment with a minimum of 5 years of experience in sales team management
• Excellent communication skills