CCTV Auditor

Din Tai Fung Malaysia; Kajang; Sur place; MYR 33 000 - 67 000; Plein temps

Résumé du poste

Din Tai Fung Malaysia is seeking a CCTV Auditor responsible for monitoring and reviewing CCTV footage across outlets to ensure compliance with SOPs and operational standards. You will perform regular checks on staff attendance, discipline, customer service and cash handling, and prepare audit reports with supporting evidence.

Escalate significant findings to HR/Operations, conduct follow-up checks, and maintain confidential records.

Qualifications

• Ability to work independently
• Experience handling confidential information

Responsabilités

• Monitor and review CCTV footage across company outlets to ensure compliance with SOPs and operational standards
• Conduct regular and random CCTV checks on staff attendance, work discipline, customer service, cash handling and outlet operations
• Identify and report suspicious activities, theft, misconduct, negligence, cash discrepancies and other irregularities
• Prepare clear CCTV audit reports with relevant findings and supporting evidence
• Escalate significant findings to HR / Operations for further investigation and follow-up
• Conduct follow-up CCTV checks to verify corrective actions where required
• Maintain proper records of CCTV audits, findings and investigation cases
• Ensure all CCTV footage and investigation information are kept strictly confidential
• Visit outlets when required for investigation, verification or operational audits

Connaissances

Computer literate

High integrity

Description du poste

Monitor and review CCTV footage across company outlets to ensure compliance with company SOPs and operational standards. Conduct regular and random CCTV checks on staff attendance, work discipline, customer service, cash handling and outlet operations.

Key responsibilities

• Monitor and review CCTV footage across company outlets to ensure compliance with company SOPs and operational standards
• Conduct regular and random CCTV checks on staff attendance, work discipline, customer service, cash handling and outlet operations
• Identify and report suspicious activities, theft, misconduct, negligence, cash discrepancies and other irregularities
• Prepare clear CCTV audit reports with relevant findings and supporting evidence
• Escalate significant findings to HR / Operations for further investigation and follow-up
• Conduct follow-up CCTV checks to verify corrective actions where required
• Maintain proper records of CCTV audits, findings and investigation cases
• Ensure all CCTV footage and investigation information are kept strictly confidential
• Visit outlets when required for investigation, verification or operational audits

Requirement

• Computer literate and able to work independently
• High integrity and able to handle confidential information

Restaurants & Cafes (Full Service) 101-1,000 employees

Din Tai Fung is an international restaurant chain from Taiwan. Founded in 1972 and now there are more than 100 branches all over the world (Singapore, Japan, USA, Korea, China; Shanghai, Beijing & Shenzhen, Hong Kong, Indonesia and Australia). Our cuisine is Shanghainese/Taiwanese. Further information of the brand can be accessed from our company website www.dintaifung.com.my.

Din Tai Fung is an international restaurant chain from Taiwan. Founded in 1972 and now there are more than 100 branches all over the world (Singapore, Japan, USA, Korea, China; Shanghai, Beijing & Shenzhen, Hong Kong, Indonesia and Australia). Our cuisine is Shanghainese/Taiwanese. Further information of the brand can be accessed from our company website www.dintaifung.com.my.