Candidate Engagement & Onboarding Specialist

Jabil Circuit Sdn Bhd

Penang

Sur place

MYR 60 000 - 90 000

Plein temps

Il y a 5 jours

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Résumé du poste

Jabil Circuit Sdn Bhd in Penang, Malaysia, seeks a Candidate Engagement Specialist on a 12-month contract to ensure a smooth pre-joining experience from offer to Day 1. You will conduct proactive follow-ups via calls, messages and emails, identify joining risks, and collaborate with Hiring Managers and HR to support onboarding.

You will track progress, maintain records, and develop engaging onboarding materials and dashboards.

Qualifications

3–4 years of experience in HR Operations, Customer Service, BPO, Customer Retention, or Customer Success.
Strong communication and relationship-building skills, with outbound calls and follow-ups.
Experience handling multiple cases, tracking progress, and escalating risks.
Familiarity with trackers, reports, KPIs, and data to monitor performance.
Good written and spoken English; able to start on short notice and commit to a 12-month contract.

Responsabilités

Manage candidate engagement from offer acceptance until Day 1 to ensure a smooth pre-joining experience.
Conduct proactive follow-ups through phone calls, messages, and emails to maintain candidate interest.
Identify joining risks, manage counter-offer situations, and support onboarding with Hiring Managers and HR.
Track candidate progress, maintain records, and monitor engagement metrics and joining conversion rates.
Develop and improve candidate engagement processes, communication materials, and reporting dashboards.