Employee Onboarding Specialist

AIST Malaysia Sdn Bhd.; Kuala Lumpur; Hybrid; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Hybrid work options

Petrol allowance

Comprehensive training

Career development opportunities

Job summary

AIST Malaysia Sdn. Bhd. is seeking a Talent Acqus & Employee Onboarding Specialist to create a welcoming and efficient experience for new hires while supporting end-to-end recruitment for junior- and mid-level roles.

You will collaborate with hiring managers to move candidates smoothly from intake through offer and handover to onboarding. The role emphasizes onboarding coordination, feedback collection, and continuous improvement of the employee experience within a hybrid work setup.

Responsibilities

• Coordinate preboarding, orientation, required documents, equipment, and system access for new hires.
• Support end-to-end recruitment for junior- and mid-level vacancies, including gathering role requirements, preparing job postings, sourcing and screening candidates, coordinating interviews, collecting feedback, and supporting offers.
• Maintain clear communication with candidates throughout the recruitment process and provide a smooth handover from recruitment to onboarding.
• Work with managers and HR to plan role-specific onboarding and track 30-, 60-, and 90-day milestones.
• Check in with new employees, gather feedback, and resolve onboarding issues.
• Conduct exit interviews and summarize key themes while maintaining confidentiality.
• Research the company’s employee value proposition (EVP) and monitor employee reviews for recurring feedback.
• Coordinate employee NPS and other surveys; report results and support follow-up actions.
• Use feedback and survey findings to recommend improvements to the employee experience.
• Help mediate employee-company concerns and internal conflicts/misunderstandings, ensuring respectful communication and appropriate follow-up.
• Maintain accurate records and protect confidential employee information.

Job description

Talent Acqusition & Employee Onboarding Specialist

We’re looking for an organized, people-focused specialist to create a welcoming and effective experience for new hires. This role also supports end-to-end recruitment for junior- and mid-level vacancies, partnering with hiring managers to move candidates smoothly from role intake through offer and handover to onboarding.

What You’ll Do

Coordinate preboarding, orientation, required documents, equipment, and system access for new hires.

Support end-to-end recruitment for junior- and mid-level vacancies, including gathering role requirements, preparing job postings, sourcing and screening candidates, coordinating interviews, collecting feedback, and supporting offers.

Maintain clear communication with candidates throughout the recruitment process and provide a smooth handover from recruitment to onboarding.

Work with managers and HR to plan role-specific onboarding and track 30-, 60-, and 90-day milestones.

Check in with new employees, gather feedback, and resolve onboarding issues.

Conduct exit interviews and summarize key themes while maintaining confidentiality.

Research the company’s employee value proposition (EVP) and monitor employee reviews for recurring feedback.

Coordinate employee NPS and other surveys; report results and support follow-up actions.

Use feedback and survey findings to recommend improvements to the employee experience.

Help mediate employee-company concerns and internal conflicts/misunderstandings, ensuring respectful communication and appropriate follow-up.

Maintain accurate records and protect confidential employee information.

What You’ll Bring

English proficiency at B2 level or higher.

Experience in HR onboarding, recruitment, employee experience, or a related field.

Strong organization and follow-through, with the ability to manage multiple tasks and deadlines.

Clear, professional communication skills and a welcoming, service-oriented approach.

Comfort working with HR systems, spreadsheets, and collaboration tools.

Discretion and sound judgment when handling confidential information.

What We Offer

Competitive salary with opportunities for increases based on performance.

Hybrid/work-from-home options.

Petrol allowance to help with your commute when working from the office.

Comprehensive training from day one, tailored to your role.

A vibrant, tech-savvy workplace with access to CRM and ATS tools, IP-telephony, messaging platforms, corporate newsletter and helpdesk.

Room to grow: develop your skills, take on new challenges, and build your career with us.

AIST Malaysia Sdn. Bhd. is responsible for developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, making our services more modern, accessible, and safe.

Our mission is to continuously improve the interaction between our users, and help people move towards their goals. We love creating technologies and a business that are on par with our industry's leading global companies.

Our goal is to become a global brand, giving people the opportunity to use the Maxim service as they travel to different cities and countries.

AIST Malaysia Sdn. Bhd. is responsible for developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, making our services more modern, accessible, and safe.

Our mission is to continuously improve the interaction between our users, and help people move towards their goals. We love creating technologies and a business that are on par with our industry's leading global companies.

Our goal is to become a global brand, giving people the opportunity to use the Maxim service as they travel to different cities and countries.

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