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Benchmark Electronics (M) Sdn Bhd in Bayan Lepas, Penang, is seeking a Program Manager to own end-to-end customer engagements and drive transitions from quotation to production ramp-up. You will orchestrate cross‑functional teams to meet milestones, lead reviews and escalations, and ensure on‑time delivery of quality, cost, and revenue targets.
The ideal candidate has 5+ years in program/project/account management within manufacturing, with strong communication and stakeholder management skills
Serve as the primary point of contact for customers and build strong, long-term customer relationships.
Lead the transition of new business, NPI, and product transfers from quotation/award stage through production ramp-up.
Coordinate with Engineering, Supply Chain, Production, Quality, and other cross-functional teams to meet customer requirements and project milestones.
Lead customer meetings, program reviews, issue resolution, and escalation management to ensure high customer satisfaction.
Monitor program performance, identify risks, and drive corrective actions to achieve quality, delivery, cost, and revenue targets.
Bachelor's Degree in Engineering, Business, Supply Chain, or a related field.
Minimum 5 years of experience in Program Management, Project Management, Account Management, or Customer Service within a manufacturing environment.
Experience managing NPI, product transfers, or new business transitions.
Strong customer relationship, communication, and stakeholder management skills.
Excellent problem-solving, organizational, and project management abilities.
Experience in EMS, electronics manufacturing, precision manufacturing, or box-build assembly is preferred.
Household Goods & Appliances Manufacturing 101-1,000 employees
Benchmark Electronics is an established multinational electronics design and manufacturing service provider with over 20 facilities globally. We service market segments ranging from the medical, test & instrumentation, industrial control equipment, telecommunications, computing to military / aerospace. We offer our customers comprehensive and integrated design and manufacturing services from initial product design to volume production and direct order fulfillment.
Benchmark Electronics is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
At Benchmark, we celebrate differences where each team member has something to contribute. If you are a high achiever with strong qualities, a positive "can do" attitude, flexible and dynamic, and able to work under pressure, we would like to meet you. Together, let your career take off with us and be part of a world-class team!
Benchmark Electronics is an established multinational electronics design and manufacturing service provider with over 20 facilities globally. We service market segments ranging from the medical, test & instrumentation, industrial control equipment, telecommunications, computing to military / aerospace. We offer our customers comprehensive and integrated design and manufacturing services from initial product design to volume production and direct order fulfillment.
Benchmark Electronics is an equal opportunity employer. We will not discriminate and take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
At Benchmark, we celebrate differences where each team member has something to contribute. If you are a high achiever with strong qualities, a positive "can do" attitude, flexible and dynamic, and able to work under pressure, we would like to meet you. Together, let your career take off with us and be part of a world-class team!
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