Business Support Associate

PERSOL Business Service; Kuala Lumpur; On-site; MYR 40,000 - 54,000; Full time

Job summary

PERSOL Business Service in Kuala Lumpur is seeking an organized Operations Support professional to handle administrative tasks related to employee and contractor mobilization, bookings, licensing, and reporting.

You will collaborate with account managers and customers on pre-payroll support, maintain accurate candidate data and attendance records, generate monthly and ad-hoc reports, and ensure compliance with regulations.

Qualifications

• 2+ years’ experience in business/operations support or HR generalist role.
• Degree or Diploma in Business Administration or equivalent.
• Strong client services expertise and delivery focused.
• Proficient use of MS Office and Excel.

Responsibilities

• Coordinate employee and contractor mobilization, bookings, visa clearance, and related tasks.
• Administrate generation and issuance of purchase orders.
• Support business license related matters and regulatory compliance.
• Prepare monthly reports and ad-hoc requests from stakeholders.
• Maintain accurate candidate data and attendance records in systems.
• Collaborate with account managers and customers on pre-payroll support.
• Provide backup support to team during holidays and high-volume periods.

Skills

MS Office

Excel

Communication

Multi-tasking

Attention to detail

Client service

Team collaboration

Education

Degree/ Diploma in Business Administration or equivalent

Job description

Manage all the administrative tasks in relation with no limit to following activities:

• Support and administrate employee and contractor mobilization and deployment e.g. booking of medical, enforcement / immigration and visa clearance
• Administrate the generate and issuance of purchase order
• Administrate the business licence related matter
• Support the customer and management reporting
• Work and collaborate closely with account manager and/or customer on the pre-payroll support function.
• Ensure all candidate data and time & attendance records are accurate and updated in a timely manner in relevant systems.
• Ensure full compliance process on the employee and contractor mobilization and deployment with the company or local enforcement regulation.
• Managing any issues that may arise towards resolution in a collaborative and timely manner
• Effectively and efficiently managing your workload including your ticket count and working proficiently to multi-task, resolving competing priorities and meeting requested deadlines.
• Provide monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
• Populate reporting templates with employee information where applicable
• Completing operations whilst providing backup support to team members on other activities during holidays
• Provide support in the delivery of business support operations if needed.
• Ability to work in a high volume, fast moving operational business.
• Able to work independently as well as within a team.
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
• Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information.
• Perform other ad hoc duties and special projects as requested.

Requirements

• At least 2 years’ experience in business or operations support role/ HR generalist experience.
• Degree/ Diploma in Business Administration or equivalent
• Fresh graduate welcome to apply too!
• Exhibits strong client services expertise and delivery focused
• Proficient use of applicable technology, MS Office and Excel skill
• Effective communication (both written and verbal) and interpersonal skills and collaborative team spirit.
• Proven ability to multi-task and meeting tight deadline.
• Meticulous with attention to details.
• Able to establish effective relationships and communications with account manager and/or customer, gains trust and respect.