ACCOUNT ADMINISTRATIVE EXECUTIVE

ACIS GROUP SDN BHD; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

ACIS GROUP SDN BHD is seeking an Administrative Support professional to handle daily operations and support multiple departments in a fast-paced environment.

You will manage records, coordinate meetings, respond to inquiries, and maintain accuracy across databases and filing systems, while ensuring smooth office operations and timely communication with stakeholders in Mandarin, English, and Bahasa Malaysia where applicable.

Qualifications

• Must be able to communicate fluently in Mandarin and English (written and spoken).
• Ability to communicate in Bahasa Malaysia will be an added advantage.

Responsibilities

• Handle daily administrative operations and provide support to management and various departments to ensure smooth business operations.
• Prepare, organize, scan, file, and maintain company records, contracts, correspondence, and administrative documents systematically.
• Arrange meetings, appointments, company events, and internal schedules. Prepare meeting materials and assist in meeting coordination when required.
• Attend to incoming calls, emails, WhatsApp messages, and general customer inquiries professionally and efficiently.
• Update and maintain company databases, customer information, internal records, and tracking sheets accurately.
• Monitor office supplies, stationery inventory, and coordinate purchases when necessary to ensure sufficient office resources.
• Liaise with internal departments and external parties such as clients, suppliers, government agencies, and service providers when required.
• Assist in preparing letters, reports, forms, company documents, and other administrative paperwork as assigned.
• Maintain proper documentation through Google Drive and internal filing systems to ensure records are updated and easily accessible at all times.
• Perform any other administrative and coordination tasks assigned by management from time to time.

Job description

Working Hours

• Monday – Friday


• 10:00 AM – 7:00 PM

Employee Benefits

• EPF, SOCSO & EIS Contribution


• Annual Leave (AL), Medical Leave/Sick Leave (MC), and Emergency Leave (EL) etc


• Training and career growth opportunities


• Friendly and supportive working environment

Responsibilities

• Administrative Support:
  Handle daily administrative operations and provide support to management and various departments to ensure smooth business operations.


• Document Management:
  Prepare, organize, scan, file, and maintain company records, contracts, correspondence, and administrative documents systematically.


• Meeting & Schedule Coordination:
  Arrange meetings, appointments, company events, and internal schedules. Prepare meeting materials and assist in meeting coordination when required.


• Customer & Enquiry Handling:
  Attend to incoming calls, emails, WhatsApp messages, and general customer enquiries professionally and efficiently.


• Data Entry & Record Maintenance:
  Update and maintain company databases, customer information, internal records, and tracking sheets accurately.


• Office Administration:
  Monitor office supplies, stationery inventory, and coordinate purchases when necessary to ensure sufficient office resources.


• Internal Coordination:
  Liaise with internal departments and external parties such as clients, suppliers, government agencies, and service providers when required.


• Administrative Documentation:
  Assist in preparing letters, reports, forms, company documents, and other administrative paperwork as assigned.


• System & Record Maintenance:
  Maintain proper documentation through Google Drive and internal filing systems to ensure records are updated and easily accessible at all times.


• Ad-hoc Duties:
  Perform any other administrative and coordination tasks assigned by management from time to time.

Education

Diploma and above in Business Administration, Management, Human Resource, Accounting or related field.

Experience

1–2 years of working experience in Administrative, Office Administration, Customer Service, or related positions is preferred.
(Fresh graduates are highly encouraged to apply.)

Skills

• Must know how to use:


• Microsoft Office


• Google Drive / Google Sheets


• Basic knowledge of administrative documentation and office coordination will be an added advantage.

Working Attitude

• Responsible, organized, detail-oriented, and able to manage multiple tasks efficiently.


• Willing to learn and able to work independently with guidance from senior team members.


• Good communication, coordination, and teamwork skills.

Language Requirements

• Must be able to communicate fluently in Mandarin and English (written and spoken) to liaise with Mandarin and English-speaking clients, suppliers, and stakeholders.


• Ability to communicate in Bahasa Malaysia will be an added advantage.

Transport

Must possess own transport.

Candidate Levels

• Junior and Senior candidates are welcome to apply.

Ideal Candidates

• We are looking for candidates who are proactive, willing to learn, highly organized, and able to support daily administrative operations professionally.


• Candidates with experience in professional service firms, accounting firms, consultancy firms, or corporate environments will have an added advantage.