Business Operations Specialist

Chief Group Limited; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Chief Group Limited in Malaysia seeks a proactive Community Operations Support professional to assist with contract drafting, channel management, data verification, and cross‑functional collaboration.

You will help identify partners, perform market research, support settlements, and ensure materials and processes meet compliance as you develop data-driven operations.

Qualifications

• Bachelor’s degree or above in any discipline.
• Background in Business, Finance, Marketing, Management, English or related fields preferred.
• Fresh graduates welcome; internship in business development, operations, channel management, community operations, internet or financial services is a plus.
• Good written and spoken English; English as working language preferred.
• Detail-oriented, responsible and highly organized with strong execution and data accuracy.
• Strong communication and coordination skills; ability to proactively follow up and collaborate with multiple teams.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) with basic data management skills.
• Fast learner with good time management and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Support day-to-day business partnership activities, including contract drafting, revision, system submission, and partnership documentation.
• Assist with the daily operation and maintenance of business-related communities, follow up on channel requests, and support channel relationship management.
• Identify potential KOLs, channel partners, and other business opportunities based on target markets and business needs. Conduct market research, information collection, organization, and preliminary screening.
• Manage and organize channel-related data, conduct data verification, and support monthly settlement processes to ensure data accuracy and completeness.
• Assist with daily communication and coordination with Product, Operations, Finance, Compliance, and other teams. Follow up on relevant tasks and facilitate timely issue resolution.
• Assist in monitoring business promotion processes and ensuring the completeness and compliance of relevant materials and information, helping projects and partnership activities run accurately and efficiently.

Skills

English proficiency

Communication

Coordination

Detail-oriented

Time management

Self-motivation

Education

Bachelor’s degree or above

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Support day-to-day business partnership activities, including contract drafting, revision, system submission, and partnership documentation.

Community Operations Support

Assist with the daily operation and maintenance of business-related communities, follow up on channel requests, and support channel relationship management.

Identify potential KOLs, channel partners, and other business opportunities based on target markets and business needs. Conduct market research, information collection, organization, and preliminary screening.

Data & Settlement Support

Manage and organize channel-related data, conduct data verification, and support monthly settlement processes to ensure data accuracy and completeness.

Cross-functional Collaboration

Assist with daily communication and coordination with Product, Operations, Finance, Compliance, and other teams. Follow up on relevant tasks and facilitate timely issue resolution.

Business Process & Project Support

Assist in monitoring business promotion processes and ensuring the completeness and compliance of relevant materials and information, helping projects and partnership activities run accurately and efficiently.

Job Requirements

Bachelor’s degree or above in any discipline. Candidates with a background in Business, Finance, Marketing, Management, English, or related fields are preferred;

Fresh graduates are welcome to apply. Prior internship experience in business development, operations, channel management, community operations, internet, or financial services is a plus;

Good written and spoken English skills; candidates who are comfortable using English as a working language are preferred;

Detail-oriented, responsible, and highly organized, with strong execution skills and attention to data accuracy;

Strong communication and coordination skills, with the ability to proactively follow up on tasks and collaborate effectively with different teams;

Proficient in Microsoft Office, especially Word, Excel, and PowerPoint, with basic data management and processing skills;

Fast learner with good time management and self-motivation, able to manage multiple tasks in a fast-paced working environment