Business Process Engineer

Pentas Flora Management Services Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Pentas Flora Management Services Sdn Bhd in Kuala Lumpur invites a Business Process Engineer to drive the digitisation of internal processes using Microsoft Power Platform, delivering automation and measurable operational value. You will analyse AS-IS workflows, design TO-BE solutions and implement practical digital improvements.

We expect a minimum of 5 years' experience in business process analysis or transformation, hands-on Power Apps/Power Automate, and the ability to translate business

Qualifications

• Bachelor's degree or higher in a related discipline.
• Minimum 5 years of relevant experience in business process analysis, process improvement or digital transformation.
• Hands-on experience with Microsoft Power Platform products (Power Apps, Power Automate, Dataverse) and related tools.

Responsibilities

• Conduct process discovery through interviews, workshops, observations and review of operational information; document AS-IS processes.
• Identify bottlenecks, manual work and data integrity issues; translate findings into requirements and improvements.
• Design TO-BE processes and define roles, decision points, controls and business rules.
• Apply BPM to create structured, standardised workflows and prepare process documentation.
• Translate TO-BE processes into digital solution designs using Power Platform components.
• Design, configure, build and improve business applications with Power Apps Canvas Apps and automations.
• Utilise SharePoint Online, Lists and 365 services for data capture, forms and collaboration.
• Facilitate requirements gathering with business and tech stakeholders; document requirements and acceptance criteria.
• Develop UAT scenarios and support deployment, rollout and training.
• Define and monitor process measures and post-implementation performance.

Skills

Power Apps

Power Automate

Dataverse

Power BI

Process mapping

Stakeholder management

Education

Bachelor's degree in related field

Job description

The Business Process Engineer drives the digitisation of internal business processes by analysing current operations, identifying improvement opportunities, designing practical future-state processes and implementing fit-for-purpose digital solutions. The role combines business process analysis with hands-on Microsoft Power Platform capabilities to digitise workflows and introduce automation that delivers operational value. Business process reengineering is applied where substantial redesign is required.

Key responsibilities

Conduct process discovery through stakeholder interviews, workshops, observation and review of operational information; document AS-IS processes including activities, roles, systems, information flows, approvals, handoffs, business rules and exceptions

Identify repetitive manual work, duplicate data entry, bottlenecks, inconsistent practices, unnecessary steps and control or traceability gaps; perform root-cause analysis and translate findings into business and functional requirements

Design practical TO-BE processes that simplify and standardise work before digitisation or automation; define roles, responsibilities, decision points, controls, approvals, business rules and exception handling

Apply business process reengineering where incremental improvements are insufficient; prepare and maintain process flows, standard operating procedures and supporting documentation

Identify opportunities to convert manual, paper-based, spreadsheet-driven or fragmented processes into structured digital workflows; translate approved TO-BE processes into digital solution designs

Design, configure, build and enhance business applications using Microsoft Power Apps, particularly Canvas Apps; implement workflow automation, approvals, notifications and controls using Microsoft Power Automate

Use SharePoint Online, Microsoft Lists and Microsoft 365 services for data capture, forms, documents, workflows and collaboration; apply sound practices for access control, data validation, error handling, maintainability and user experience

Facilitate requirements-gathering and solution-design discussions with business and technical stakeholders; document business and functional requirements, user stories, acceptance criteria, rules and process scenarios

Develop UAT scenarios and test cases; coordinate User Acceptance Testing, document defects and support resolution; support deployment, process rollout, user training and operational transition

Define process measures such as cycle time, manual effort, handoffs, errors, rework, compliance, adoption and automation level; monitor post-implementation performance and conduct post-implementation reviews

About you

Bachelor's degree in Business, Information Systems, IT, Computer Science, Industrial Engineering, Business Analytics, Engineering or related discipline

Minimum 5 years of relevant experience in business process analysis, business analysis, process improvement, digital transformation or related work

Strong hands-on experience documenting and improving AS-IS and TO-BE business processes

Hands-on experience with Microsoft Power Apps, Power Automate, Dataverse or Microsoft Lists

Ability to translate business and functional requirements into practical digital solutions

Experience supporting UAT, implementation, user adoption and post-implementation improvements

Strong analytical, problem-solving, facilitation, stakeholder-management and communication skills; able to work with business and technical teams

Experience in operationally intensive industries or cross-functional digitisation is preferred

Experience with Power BI, AI Builder, Copilot Studio, Power Platform governance, security, application lifecycle management and enterprise integration is an advantage

Familiarity with BPMN and process-modelling tools; Microsoft Power Platform, Business Analysis, Lean or Six Sigma certification is advantageous

PENTAS FLORA is a leading scheduled waste management company committed to sustainable resource recovery. We specialise in transforming hazardous waste streams into valuable resources, producing high-quality re-refined base oil, fuel oil, and a range of other reusable materials. Dedicated to environmental stewardship, we leverage innovation and cutting-edge technology to minimise environmental impact and maximise resource value. Our 'cradle to cradle' philosophy underpins our commitment to responsible waste management practices, driving a cleaner, greener future. Partner with us to contribute to a more sustainable world.

PENTAS FLORA is a leading scheduled waste management company committed to sustainable resource recovery. We specialise in transforming hazardous waste streams into valuable resources, producing high-quality re-refined base oil, fuel oil, and a range of other reusable materials. Dedicated to environmental stewardship, we leverage innovation and cutting-edge technology to minimise environmental impact and maximise resource value. Our 'cradle to cradle' philosophy underpins our commitment to responsible waste management practices, driving a cleaner, greener future. Partner with us to contribute to a more sustainable world.