Business Operations Executive (ERP, Procurement & Data Analysis) - Immediate!

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; Selangor; On-site; MYR 67,000 - 112,000; Full time

Job summary

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking a Business Operations Executive (ERP, Procurement & Data Analysis) to manage ERP/CRM systems, extract data, and oversee procurement and order fulfilment.

You will build dashboards in Excel/Power BI, monitor stock levels, coordinate with vendors and warehouse, and enable management decisions with accurate reports. Diploma or degree in CS or related field preferred; Salesforce or Dynamics experience a plus.

Qualifications

• Diploma or Degree in Computer Science or a related field.
• Experience with a CRM or ERP system (e.g., Salesforce, Microsoft Dynamics Business Central) is an advantage.
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis); Power BI or similar dashboarding tools is a plus.
• Knowledge of programming language (Python, SQL, C++) is a plus.
• Ability to learn quickly and maintain data accuracy.

Responsibilities

• Maintain, configure, and troubleshoot ERP system to ensure data accuracy and uptime.
• Manage CRM data integrity and update customer records; monitor pipeline entries.
• Coordinate with software vendors or IT support for system upgrades, patches, and issue resolution.
• Develop and maintain SOPs for system usage; conduct basic user training for new staff.
• Extract, clean, and analyse data from ERP/CRM systems to produce operational reports (sales performance, inventory turnover, fulfilment rate, purchase variances).
• Build and maintain dashboards or Excel/Power BI reports for management review.
• Monitor stock levels and reorder points; raise purchase orders in the ERP system in a timely manner to avoid stockouts.
• Liaise with existing suppliers to obtain quotations, confirm lead times, and negotiate pricing where applicable.

Skills

ERP system

Data analysis

Excel

Power BI

SQL

Python

CRM

Procurement

Vendor management

Dashboarding

Education

Diploma or Degree in Computer Science

Tools

Salesforce

Microsoft Dynamics 365 Business Central

Job description

Business Operations Executive (ERP, Procurement & Data Analysis) - Immediate!

This role combines systems administration, data analysis, procurement, and order fulfilment responsibilities. You will maintain and configure the company's ERP and CRM systems, extract and analyse operational data to support management decision-making, manage supplier relationships and purchase orders, and coordinate order processing and delivery logistics to ensure customer satisfaction.

Key responsibilities

Maintain, configure, and troubleshoot the company's ERP system (inventory, purchasing, sales order modules) to ensure data accuracy and system uptime

Manage CRM data integrity - update customer records, monitor pipeline entries, and enforce data entry standards across the sales team

Coordinate with software vendors or IT support for system upgrades, patches, and issue resolution

Develop and maintain SOPs for system usage; conduct basic user training for new staff

Extract, clean, and analyse data from ERP/CRM systems to produce operational reports (sales performance, inventory turnover, fulfilment rate, purchase variances)

Build and maintain dashboards or Excel/Power BI reports for management review

Monitor stock levels and reorder points; raise purchase orders (POs) in the ERP system in a timely manner to avoid stockouts

Liaise with existing suppliers to obtain quotations, confirm lead times, and negotiate pricing where applicable

Process and confirm customer sales orders in the ERP system accurately and promptly

Coordinate with the warehouse team to ensure correct picking, packing, and dispatch of products

About you

Diploma or Degree in Computer Science or a related field

Experience working with a CRM or ERP system (e.g., Salesforce, Microsoft Dynamics Business Central) is an advantage

Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis); Power BI or similar dashboarding tools is a plus

Knowledge of programming language (Python, SQL, C++) is a plus

Ability to learn quickly

Detail-oriented with a high standard of data accuracy and documentation

Good communication and coordination skills - able to work across Sales, Warehouse, and Finance teams

Self-motivated, with a strong work ethic and the ability to manage multiple priorities and meet deadlines with minimal supervision