Sales Operations & CRM Executive

PERSOL Workforce Solutions Malaysia Sdn Bhd; Puchong; Hybrid; MYR 45,000 - 56,000; Part time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a capable CRM/ERP administrator for a 6-month maternity replacement contract in Malaysia. The role requires managing CRM/ERP systems to support daily operations, data governance, and user support.

Hybrid working arrangement based on approval, immediate start, and a salary of RM4,000–RM5,000 monthly, depending on experience and qualifications. You will also support Power BI reporting and data-driven insights.

Qualifications

• Bachelor's Degree in Information Systems, Business Information Technology, Business Administration, or related disciplines
• 2-5 years of experience in CRM/ERP administration, business systems support, or data governance
• Hands-on experience with Microsoft Dynamics AX / Dynamics 365
• Strong proficiency in Power BI, Power Query, Power Pivot, and Advanced Excel
• Detail-oriented with strong analytical and data management skills
• Candidates from any industry background are welcome to apply

Responsibilities

• Manage and maintain CRM & ERP systems to support daily business operations
• Act as the key coordinator for parts pricing updates, trade agreements, and system data governance
• Provide Level 2 support for Microsoft Dynamics AX/D365 and CRM users
• Monitor system performance, troubleshoot issues, and coordinate enhancement requests
• Maintain customer master data and ensure cross-system data accuracy
• Support Power BI dashboard updates and business reporting
• Manage machine listings, customer data mapping, and operational data integrity initiatives

Job description

Industry : Heavy equipment and machinery

Employment Type : 6 months contract with PERSOL (Maternity Replacement)

Working Days / Hours: Monday to Friday, 8:30 AM – 5:30 PM

Working Mode : Hybrid working arrangement based on approval

Salary: RM4,000 – RM5,000 (based on experience & qualifications)

Start Date : Immediate

What You'll Be Doing

Manage and maintain CRM & ERP systems to support daily business operations

Act as the key coordinator for parts pricing updates, trade agreements, and system data governance

Provide Level 2 support for Microsoft Dynamics AX/D365 and CRM users

Monitor system performance, troubleshoot issues, and coordinate enhancement requests

Maintain customer master data and ensure cross-system data accuracy

Support Power BI dashboard updates and business reporting

Manage machine listings, customer data mapping, and operational data integrity initiatives

What We're Looking For

Bachelor's Degree in Information Systems, Business Information Technology, Business Administration, or related disciplines

2-5 years of experience in CRM/ERP administration, business systems support, or data governance

Hands‑on experience with Microsoft Dynamics AX / Dynamics 365

Strong proficiency in Power BI, Power Query, Power Pivot, and Advanced Excel

Detail‑oriented with strong analytical and data management skills

Candidates from any industry background are welcome to apply