ERP & Procurement Operations Lead (Data & Dashboards)

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; Selangor; On-site; MYR 67,000 - 112,000; Full time

Job summary

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking a Business Operations Executive (ERP, Procurement & Data Analysis) to manage ERP/CRM systems, extract data, and oversee procurement and order fulfilment.

You will build dashboards in Excel/Power BI, monitor stock levels, coordinate with vendors and warehouse, and enable management decisions with accurate reports. Diploma or degree in CS or related field preferred; Salesforce or Dynamics experience a plus.

Qualifications

• Diploma or Degree in Computer Science or a related field.
• Experience with a CRM or ERP system (e.g., Salesforce, Microsoft Dynamics Business Central) is an advantage.
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis); Power BI or similar dashboarding tools is a plus.
• Knowledge of programming language (Python, SQL, C++) is a plus.
• Ability to learn quickly and maintain data accuracy.

Responsibilities

• Maintain, configure, and troubleshoot ERP system to ensure data accuracy and uptime.
• Manage CRM data integrity and update customer records; monitor pipeline entries.
• Coordinate with software vendors or IT support for system upgrades, patches, and issue resolution.
• Develop and maintain SOPs for system usage; conduct basic user training for new staff.
• Extract, clean, and analyse data from ERP/CRM systems to produce operational reports (sales performance, inventory turnover, fulfilment rate, purchase variances).
• Build and maintain dashboards or Excel/Power BI reports for management review.
• Monitor stock levels and reorder points; raise purchase orders in the ERP system in a timely manner to avoid stockouts.
• Liaise with existing suppliers to obtain quotations, confirm lead times, and negotiate pricing where applicable.

Skills

ERP system

Data analysis

Excel

Power BI

SQL

Python

CRM

Procurement

Vendor management

Dashboarding

Education

Diploma or Degree in Computer Science

Tools

Salesforce

Microsoft Dynamics 365 Business Central

Job description

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking a Business Operations Executive (ERP, Procurement & Data Analysis) to manage ERP/CRM systems, extract data, and oversee procurement and order fulfilment.

You will build dashboards in Excel/Power BI, monitor stock levels, coordinate with vendors and warehouse, and enable management decisions with accurate reports. Diploma or degree in CS or related field preferred; Salesforce or Dynamics experience a plus.