Business Operations Analyst

JY COFFEE BAR PTY LTD; Kuala Lumpur; Hybrid; MYR 56,000 - 89,000; Full time

Job summary

Jora Malaysia is seeking a candidate for a hybrid role in Malaysia to analyse sales, labour costs and food costs, and to monitor store performance along with inventory, wastage and operating costs.

The role will involve preparing weekly and monthly operational reports and supporting management with business planning, decision-making, and improving processes and SOPs.

Responsibilities

• Analyse sales, labour costs and food costs
• Monitor store performance and identify areas for improvement
• Monitor inventory, wastage and operating costs
• Prepare weekly/monthly operational reports
• Identify operational issues and recommend improvements
• Support management with business planning and decision-making
• Assist with improving processes and SOPs

Skills

Sales analysis

Labour cost analysis

Food cost analysis

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

- Analyse sales, labour costs and food costs

- Monitor store performance and identify areas for improvement

- Monitor inventory, wastage and operating costs

- Prepare weekly/monthly operational reports

- Identify operational issues and recommend improvements

- Support management with business planning and decision-making

- Assist with improving processes and SOPs

Work Location: Hybrid remote in Malaysia