Restaurant Operations Manager

PositiveLinks Asia; Selangor; On-site; MYR 40,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking an Operations Coordinator to support restaurant operations and coordinate solutions for day-to-day challenges across our network.

You will manage inventory planning, plan launches, oversee testing, track WIP, generate reports, and collaborate with coaches and support teams to ensure flawless store execution and HSE compliance. Strong communication and data reporting skills are essential.

Responsibilities

• Support restaurant operations and coordinate solutions for operational challenges.
• Manage inventory planning, stock monitoring, demand forecasting, and supply-related issues.
• Plan and execute new product launches and marketing campaigns, ensuring store readiness, product availability, POS setup, and team communications.
• Coordinate store testing and pilot programs, monitor results, and recommend improvements.
• Track and facilitate work-in-progress (WIP) projects related to new product development and operational initiatives.
• Generate, analyze, and distribute operational reports on sales, inventory, campaigns, and key performance indicators.
• Maintain and enhance operational systems to ensure accurate data reporting.
• Collaborate with Area Coaches, Regional Coaches, and support teams to ensure effective store-level execution.
• Support Health, Safety, and Environment (HSE) compliance, audits, and safety initiatives across restaurants.
• Identify process improvement opportunities and undertake ad hoc assignments to support business needs.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Support restaurant operations and coordinate solutions for operational challenges.
• Manage inventory planning, stock monitoring, demand forecasting, and supply-related issues.
• Plan and execute new product launches and marketing campaigns, ensuring store readiness, product availability, POS setup, and team communications.
• Coordinate store testing and pilot programs, monitor results, and recommend improvements.
• Track and facilitate work-in-progress (WIP) projects related to new product development and operational initiatives.
• Generate, analyze, and distribute operational reports on sales, inventory, campaigns, and key performance indicators.
• Maintain and enhance operational systems to ensure accurate data reporting.
• Collaborate with Area Coaches, Regional Coaches, and support teams to ensure effective store-level execution.
• Support Health, Safety, and Environment (HSE) compliance, audits, and safety initiatives across restaurants.
• Identify process improvement opportunities and undertake ad hoc assignments to support business needs.