Business Intelligence & Planning Analyst - Driver Planning, ShopeeFood at Shopee

Shopee; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Shopee in Kuala Lumpur is seeking a Business Intelligence & Planning Analyst - Driver Planning for ShopeeFood. You will optimize driver allocation, model schemes, and support data-driven decisions to improve supply and cost efficiency.

The role requires a background in statistics or data analytics, strong analytical and project management skills, and the ability to collaborate with OpEx and driver operations to deliver actionable insights and campaigns.

Qualifications

• Bachelor’s degree in Statistics, Data Analytics or a related field.
• Strong analytics, cost optimization, budget planning and financial analysis skills.
• Experience leading analytics projects, especially in supply and demand optimization.

Responsibilities

• Optimize driver resource allocation to align with business goals and budgets.
• Serve as the key contact between OpEx and driver operations teams.
• Identify improvement opportunities from data analysis and driver insights.
• Collaborate with Driver operations to align resources with budget and planning.
• Lead analytics projects to increase supply and optimize budgets.
• Address blockers and drive operational excellence within the driver team.
• Manage projects from initiation to completion.

Skills

Analytics

Cost optimization

Budget planning

Financial analysis

Communication

Leadership

Project management

Education

Bachelor's degree in Statistics or Data Analytics or related field

Job description

Business Intelligence & Planning Analyst - Driver Planning, ShopeeFood at Shopee in Kuala Lumpur, M14, MY.

Department Business Development and Partnerships LevelExperienced (Individual Contributor) LocationKuala Lumpur.

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

About the Team:

The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.

Job Description:

• The Driver Ops Excellence Specialist is responsible for optimizing driver resource allocation to align with business goals. This role involves strategic cost optimization through scheme modeling, budget planning, and data-driven decision-making. The ideal candidate will have strong supply planning skills, coupled with the ability to support and lead various analytics projects aimed at enhancing supply and demand efficiency.
• Being the key contact point between OpEx and driver operations team
• Identify improvement opportunities based on data analysis, and voice of driver analysis and bring back to external stakeholders for further product or campaign enhancements.
• Collaborate with the Driver operations team to align driver resources with budget and supply planning.
• Support and lead analytics projects focused on increasing supply and optimizing budget
• Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the driver team.
• Manage and oversee projects related to operational process improvements from initiation to completion.
• Address any driver shortages or overages by adjusting campaign plans or sourcing additional resources

Requirements:

• Bachelor’s degree in Statistics, Data Analytics or a related field.
• Strong skills in analytics, cost optimization, budget planning, and financial analysis.
• Experience in supporting and leading analytics projects, particularly in supply and demand optimization.
• Excellent communication, leadership, and project management skills.