Business Intelligence & Planning Analyst - Driver Planning, ShopeeFood

Shopee; Kampung Malaysia Tambahan; On-site; MYR 89,000 - 134,000; Full time

Job summary

Shopee is seeking a Driver Ops Excellence Specialist within the Budgeting and Planning team to optimize driver resource allocation and drive cost-efficient, data-driven decisions for ShopeeFood.

The role requires strong analytics, budget planning and leadership, with responsibilities spanning analytics projects, stakeholder communication, and process improvements in driver operations.

Qualifications

• Bachelor's degree in Statistics, Data Analytics or related field.
• Strong analytics, cost optimization, budget planning and financial analysis.
• Experience leading analytics projects in supply and demand optimization.
• Excellent communication, leadership and project management skills.

Responsibilities

• Optimize driver resource allocation to align with business goals.
• Model schemes, plan budgets and support data-driven decision making.
• Lead analytics projects to enhance supply and demand efficiency.
• Coordinate between OpEx and driver operations teams.
• Identify opportunities from data analyses and feedback to stakeholders.
• Collaborate with driver ops to align resources with budget and planning.
• Address issues and blockers to ensure operational excellence.

Skills

Analytics

Cost optimization

Budget planning

Project management

Education

Bachelor’s degree in Statistics or Data Analytics

Job description

About The Team

The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.

About The Team

The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.

Job Description

• The Driver Ops Excellence Specialist is responsible for optimizing driver resource allocation to align with business goals. This role involves strategic cost optimization through scheme modeling, budget planning, and data-driven decision-making. The ideal candidate will have strong supply planning skills, coupled with the ability to support and lead various analytics projects aimed at enhancing supply and demand efficiency.
• Being the key contact point between OpEx and driver operations team
• Identify improvement opportunities based on data analysis, and voice of driver analysis and bring back to external stakeholders for further product or campaign enhancements.
• Collaborate with the Driver operations team to align driver resources with budget and supply planning.
• Support and lead analytics projects focused on increasing supply and optimizing budget
• Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the driver team.
• Manage and oversee projects related to operational process improvements from initiation to completion.
• Address any driver shortages or overages by adjusting campaign plans or sourcing additional resources

Requirements

• Bachelor’s degree in Statistics, Data Analytics or a related field.
• Strong skills in analytics, cost optimization, budget planning, and financial analysis.
• Experience in supporting and leading analytics projects, particularly in supply and demand optimization.
• Excellent communication, leadership, and project management skills.