Business Development Manager | Petaling jaya

Arvion Services; Petaling Jaya; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Exposure to international clients

Training and mentorship

Networking opportunities

Job summary

Arvion Services in Petaling Jaya, Malaysia, is seeking a proactive Business Development Manager to drive new business opportunities in BPO, outsourcing, and customer support. You will hunt for leads, engage decision-makers, and build a strong sales pipeline to fuel growth.

The role requires 2–5 years in BD or sales, strong networking, and fluency in English with Mandarin/Cantonese as a plus. You will attend events and develop long-term client partnerships with autonomy.

Qualifications

• 2–5 years of experience in Business Development or sales roles.
• Experience selling BPO, outsourcing, SaaS, or professional services.
• Existing relationships with business owners or decision-makers.

Responsibilities

• Identify and research potential clients for BPO, outsourcing and related services.
• Generate leads via cold calls, LinkedIn, email and referrals.
• Make outbound calls to introduce services and assess needs.
• Build and nurture a healthy pipeline of prospects.
• Identify decision-makers and present solutions confidently.
• Maintain regular communication across multiple channels.

Skills

Lead generation

Cold calling

Client relationships

Negotiation

English fluency

Mandarin

Cantonese

CRM experience

Networking

Self-motivation

Job description

Business Development Manager | Petaling jaya

We are looking for a proactive, confident, and commercially driven Business Development Manager to join the team.

This is a hunter-style business development role where you will actively identify and approach companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, and other business solutions.

What Will You Do:

Identify and research companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, or other business solutions.

Generate new leads through cold calling, LinkedIn, email, referrals, networking events, social selling, and other channels.

Make outbound calls to introduce the company's services and understand potential clients' business needs.

Build, manage, and consistently develop a healthy pipeline of prospective clients.

Identify key decision-makers and stakeholders within target companies.

Present and promote the company's services to potential clients in a confident and professional manner.

Understand prospects' business challenges and identify opportunities where outsourcing can add value.

Qualify leads based on business needs, budget, decision-making process, and potential outsourcing requirements.

Arrange discovery calls, meetings, presentations, and follow-ups with qualified prospects.

Maintain regular communication with prospects through calls, WhatsApp, email, LinkedIn, and other channels.

Develop qualified leads into genuine business opportunities and support the sales process through to closure.

Attend business events, exhibitions, conferences, seminars, and networking sessions to generate new connections and opportunities.

Build and maintain long-term relationships with business owners, founders, managers, and key decision-makers.

Leverage professional networks and referrals to identify new business opportunities.

Research industries, companies, and market segments with potential demand for outsourcing services.

Identify businesses that are expanding, hiring, entering new markets, or facing operational and customer service challenges.

Monitor market trends, competitors, and emerging outsourcing opportunities.

Maintain accurate records of leads, conversations, meetings, follow-ups, and opportunities in the CRM.

Track sales activities and ensure potential opportunities are followed up consistently.

Provide regular updates on pipeline activities, meetings, opportunities, and sales progress.

Work closely with internal teams to prepare proposals and solutions based on client requirements.

What Makes You a Good Fit:

2–5 years of experience in Business Development, Sales, Telemarketing, Telesales, or a related client-facing role.

Experience selling BPO, outsourcing, SaaS, technology, recruitment, professional services, or other service-based solutions.

Existing relationships with business owners, SMEs, startups, or corporate decision-makers.

Willing to attend networking events, exhibitions, seminars, and face-to-face client meetings.

Fluent in spoken Mandarin and Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.

Strong command of spoken and written English.

Comfortable making cold calls and approaching new prospects.

Confident communicating with business owners, managers, and senior decision-makers.

Strong interpersonal, communication, negotiation, and presentation skills.

Self-motivated, proactive, persistent, and comfortable working independently.

Comfortable using CRM systems and maintaining accurate sales records.

What We Offer:

Exposure to international clients and global markets.

Direct exposure to BPO, outsourcing, technology, and business solutions.

Training and mentorship in BPO services, consultative selling, and business development.

Opportunities to attend business events, exhibitions, conferences, and networking sessions.

Opportunity to build a strong professional network across multiple industries.

Arvion - Smart, Scalable, and Secure Outsourcing

At Arvion, we empower businesses with expert Business Process Outsourcing (BPO) solutions, specializing in customer service, back-office operations, and recruitment process outsourcing. Our seamless, scalable, and cost-effective services help companies streamline operations, enhance customer experiences, and drive sustainable growth. With a commitment to innovation, efficiency, and excellence, Arvion is your trusted partner in optimizing business performance in a dynamic global market.

Arvion - Smart, Scalable, and Secure Outsourcing

At Arvion, we empower businesses with expert Business Process Outsourcing (BPO) solutions, specializing in customer service, back-office operations, and recruitment process outsourcing. Our seamless, scalable, and cost-effective services help companies streamline operations, enhance customer experiences, and drive sustainable growth. With a commitment to innovation, efficiency, and excellence, Arvion is your trusted partner in optimizing business performance in a dynamic global market.