Sales Executive (Freight Forwarding)

Arbeit Infotech; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Job summary

Arbeit Infotech in Malaysia is seeking a skilled freight sales professional to identify and develop new customers for sea freight, NVOCC and logistics services. You will generate new business through cold calling, visits, referrals and market research.

You will maintain relationships with existing customers, understand their shipping requirements, prepare quotations, negotiate rates and close deals, coordinating with Operations and Finance to ensure smooth shipments and timely payments.

Qualifications

• 2–5 years of relevant sales experience in freight forwarding, NVOCC, shipping or logistics.
• Strong knowledge of ocean freight, import/export and international logistics.
• Existing customer contacts in freight forwarding or shipping preferred.
• Proven track record of meeting sales targets and generating new business.
• Excellent communication, negotiation and presentation skills.
• Willingness to travel for customer visits and business development.

Responsibilities

• Identify and develop new customers for sea freight, NVOCC, freight forwarding and logistics services.
• Generate new business through cold calling, customer visits, referrals, networking and market research.
• Maintain and develop strong relationships with existing customers and increase business volume.
• Understand customers’ shipping requirements and provide appropriate logistics/freight solutions.
• Prepare and submit quotations, negotiate rates and close deals.
• Coordinate with Operations, Documentation, Customer Service and Finance teams to ensure smooth execution of shipments.
• Follow up on quotations and leads and convert prospects into active customers.
• Monitor competitors, market rates and industry trends.
• Achieve monthly and quarterly sales and revenue targets.
• Maintain accurate records of customers, prospects, quotations, follow-ups and sales activities.
• Regularly report sales performance, customer visits, new leads and business pipeline to management.

Skills

Sales experience

Negotiation

Communication

English proficiency

Tools

CRM

Job description

Identify and develop new customers for sea freight, NVOCC, freight forwarding and logistics services.

Generate new business through cold calling, customer visits, referrals, networking and market research.

Maintain and develop strong relationships with existing customers and increase business volume.

Understand customers’ shipping requirements and provide appropriate logistics/freight solutions.

Prepare and submit quotations, negotiate rates and close deals.

Coordinate with the Operations, Documentation, Customer Service and Finance teams to ensure smooth execution of shipments.

Follow up on quotations and leads and convert prospects into active customers.

Monitor competitors, market rates and industry trends.

Achieve monthly and quarterly sales and revenue targets.

Maintain accurate records of customers, prospects, quotations, follow-ups and sales activities.

Regularly report sales performance, customer visits, new leads and business pipeline to management.

Follow up on outstanding payments in coordination with the Finance team.

Develop long-term relationships with key customers and identify opportunities for additional business.

Participate in industry events, customer meetings and networking activities to expand the company’s business network.

Candidate Requirements

2-5 years of relevant sales experience in freight forwarding, NVOCC, shipping, logistics or related industries.

Strong knowledge of ocean freight, import/export and international logistics.

Existing customer contacts/network in the freight forwarding or shipping industry will be highly preferred.

Proven track record of achieving sales targets and generating new business.

Good understanding of freight rates, quotations and commercial negotiations.

Excellent communication, negotiation and presentation skills.

Self-motivated, target-oriented and able to work independently.

Good command of English.

Willingness to travel for customer visits and business development.