Business Development Manager (B2C)

Tyrestore Sdn Bhd; Puchong; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Salary package

Career development

Flexible working

Health & wellness

Job summary

Tyrestore Sdn Bhd, a leading tyre distributor and automotive service provider in Malaysia, is hiring a Business Development Manager (B2C) for its Puchong, Selangor location. The role focuses on identifying new market opportunities, building strategic relationships, and growing revenue across consumer channels, including online marketplaces.

The position requires a proven sales track record, strong market understanding, and excellent communication skills.

Qualifications

• Proven track record in sales or business development, preferably in automotive, retail, or B2C
• Strong understanding of tyre, automotive or related consumer markets
• Excellent communication, negotiation and interpersonal skills with customers and colleagues

Responsibilities

• Identify, research and pursue new B2C opportunities to drive revenue growth
• Develop and execute strategic sales plans and marketing initiatives for consumer market
• Grow online sales channels (TikTok, Shopee, etc.) with pricing and performance focus
• Build and maintain strong relationships with customers to ensure satisfaction and loyalty
• Analyze market trends and competitor activities to inform strategies
• Collaborate with sales, marketing and operations on campaigns and retention programs
• Achieve and exceed sales targets and KPIs
• Conduct product demonstrations and presentations to prospective customers
• Monitor and report on market performance and sales metrics
• Identify opportunities to expand services and partnerships
• Assist in pricing strategies and promotional offers

Skills

Sales proficiency

Business development

Customer relationship management

Negotiation

Market research

Tools

CRM software

Job description

About us

Tyrestore Sdn Bhd is a leading tyre distributor and automotive service provider committed to delivering exceptional customer experiences and high-quality products. With a strong presence in the Malaysian market, we pride ourselves on our customer-centric approach, innovative service delivery, and a team of dedicated professionals. Our mission is to be the preferred choice for tyre solutions and automotive services, built on trust, quality, and excellence.

About the role

We are seeking a Business Development Manager (B2C) to join our dynamic sales team at our Puchong, Selangor location. This is a full time position that plays a role in driving growth and expanding our customer base in the business to consumer market segment. As Business Development Manager (B2C), you will be responsible for identifying new market opportunities, building strategic relationships with customers, and implementing initiatives to increase revenue and market share. This role is central to achieving our growth objectives and establishing Tyrestore as the market leader in tyre retail and automotive services.

Key responsibilities

• Identify, research, and pursue new business opportunities within the B2C market segment to drive revenue growth and customer acquisition
• Develop and execute strategic sales plans and marketing initiatives to attract and retain customers in the consumer market
• Manage and grow online sales channels, including TikTok, Shopee and other relevant marketplaces, with a focus on pricing, competitiveness and commercial performance.
• Build and maintain strong relationships with customers, ensuring customer satisfaction and loyalty through regular engagement and excellent service
• Analyse market trends, competitor activities, and customer feedback to inform business development strategies and identify growth opportunities
• Collaborate with sales, marketing, and operations teams to develop campaigns, promotional activities, and customer retention programmes
• Achieve and exceed sales targets and key performance indicators set by the organisation
• Conduct product demonstrations and presentations to prospective customers, highlighting the benefits and features of our tyre products and services
• Monitor and report on market performance, sales metrics, and business development activities to senior management
• Identify opportunities to expand service offerings and develop partnerships that enhance customer value
• Contribute to the development of pricing strategies and promotional offers that remain competitive whilst maintaining profitability

What we're looking for

• Proven track record in sales or business development, preferably within the automotive, retail, or B2C sectors
• Good understanding of the tyre, automotive, or related consumer product markets
• Excellent communication, negotiation, and interpersonal skills with the ability to build rapport with customers and colleagues

What we offer

• We offer competitive remuneration packages that reflect your skills and experience
• Career development opportunities are available through internal training programmes, professional certifications, and mentorship from experienced leaders
• We foster a collaborative and inclusive workplace culture that values innovation and rewards excellence
• Additional benefits include flexible working arrangements where applicable, and health and wellness support
• We believe in recognising and rewarding outstanding performance and providing a supportive environment where you can thrive and develop your career