Business Development Executive (Training Division)
Estimated Monthly Earnings:RM3,500 - RM5,500 (Basic + Commission)
The Role
We are looking for a driven Business Development Executive to grow our training business, secure new client enrolments, and make sure every client completes their training successfully.
Job Scope
- Generate sales by closing training leads generated by the company through marketing, events and referrals
- Prospect new corporate clients, especially HRDCorp-registered employers, for training programmes
- Understand each client's training needs and recommend suitable courses from the company's catalogue
- Promote public and in-house training programmes to fill class seats
- Achieve monthly and quarterly sales targets and KPIs
Events & Promotion
- Attend trade shows, exhibitions and industry events participated by the company
- Promote training programmes at booths and capture leads on-site
- Follow up promptly on all event leads after each show
- Work with team to develop promotional materials, social media posts and training campaign content.
- Contribute ideas and training information to support marketing campaigns, course promotion and lead generation.
Client Relationship Management
- Communicate with clients regularly by phone, email, WhatsApp and in-person meetings
- Build long-term relationships to secure repeat training bookings and referrals
- Handle client enquiries, feedback and concerns professionally and promptly
Training Programme Follow-Through
- Ensure clients and participants attend their training throughout their programmes
- Confirm participant registrations and send reminders before each session
- Follow up with clients on absent or at-risk participants
- Coordinate with trainers and the operations team on class schedules and participant details
- Collect post-training feedback to improve client satisfaction and identify repeat training needs
Administration & Reporting
- Maintain accurate records of leads, pipeline and enrolments in the company's CRM or tracking system
- Prepare weekly sales reports and pipeline updates for management
- Follow up on training invoices and payment collection with clients
- Assist the company with other tasks and responsibilities as assigned by management from time to time
Requirements
- Diploma or Degree in Business, Marketing, Human Resources or a related field
- At least 1-2 years of experience in sales; experience selling training programmes or HRDCorp-claimable courses is a strong advantage
- Fresh graduates with a strong sales drive are encouraged to apply
- Good communication and presentation skills in English and Bahasa Melayu; Mandarin is an advantage
- Confident, self-motivated and target-driven
- Possesses own transport and a valid driving licence
- Willing to travel for client visits and trade shows when required
What We Offer
- Attractive monthly earnings of RM3,500 - RM5,500
- EPF and SOCSO contributions
- A dynamic, growing team.