Business Development Executive (Telecommunications / VoIP)

WORLD HUB GLOBAL CARRIER SERVICES SDN BHD; Puchong; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Commission opportunities

Career growth

Dynamic work environment

Growth opportunities

Job summary

World Hub Global Carrier Services Sdn Bhd is seeking a Business Development Executive (Telecommunications / VoIP) in Malaysia. You will drive sales and business development for Malaysia and international DID numbers, identifying opportunities, engaging decision-makers, and converting them into customers.

The role requires proactive prospecting, independent opportunity generation, and end-to-end sales management from prospecting to closing.

Qualifications

• Proven experience in sales or business development.
• Experience in B2B sales and outbound prospecting.
• Strong ability to identify target accounts and decision-makers.
• Good command of English; Bahasa Malaysia or other languages is a plus.

Responsibilities

• Identify and research potential customers in Malaysia and international markets for DID numbers and telecom services.
• Build and maintain an organized target company database and contact details.
• Import accurate contact lists into the CRM and update records.
• Conduct outbound outreach via email, calls, and video meetings.
• Qualify prospects and tailor solutions to their requirements.
• Present and explain telecom offerings to prospective customers.
• Manage follow-ups, proposals, negotiations, and closures.
• Respond promptly to incoming inquiries with professional communication.
• Maintain up-to-date sales activities and opportunity stages in CRM.
• Work toward sales targets, KPIs, and revenue objectives.
• Build long-term relationships with customers and partners.
• Monitor market trends and competitor activity in telecom/VoIP.

Skills

Sales experience

Lead generation

CRM proficiency

Tools

CRM systems

Job description

Business Development Executive (Telecommunications / VoIP)

We are looking for a motivated and results-oriented Business Development Executive (Telecommunications / VoIP) to join World Hub Global Carrier Services Sdn Bhd. In this role, you will drive sales and business development for our Malaysia and international telephone numbers, also known as DID numbers. You will identify businesses that can benefit from these services, build a qualified prospect pipeline, engage decision-makers, and convert opportunities into new business.

Our target customers may include call centres, software-as-a-service (SaaS) companies, CRM providers, technology businesses, and other organisations in Malaysia and overseas that require reliable telephone numbers and voice connectivity.

This is a hands-on role for someone who is comfortable generating opportunities independently, managing the sales process from prospecting to closing, and responding promptly to incoming enquiries.

Key responsibilities

Identify and research businesses in Malaysia and international markets that may require DID numbers and related telecommunications services.

Build and maintain an organised database of target companies, decision-makers, and contact details.

Systematically gather prospect information and import accurate contact lists into the company CRM.

Conduct outbound business development through email, telephone calls, and video meetings.

Qualify prospects, understand their requirements, and recommend suitable solutions.

Present and explain the company’s DID number and telecommunications offerings to prospective customers.

Manage follow-ups, sales opportunities, proposals, negotiations, and deal closures.

Attend to incoming enquiries and provide timely, professional, and helpful responses.

Keep CRM records, sales activities, contact information, and opportunity stages up to date.

Work towards agreed sales targets, KPIs, and revenue objectives.

Build positive, long-term relationships with customers and business partners.

Monitor market developments, customer needs, and competitor activity within the telecommunications and VoIP sector.

What we’re looking for

Proven experience in sales, business development, lead generation, or a similar customer-facing role. Fresh Graduate are welcome to apply

Experience in B2B sales, outbound prospecting, and developing new accounts.

Experience in the telecommunications, VoIP, voice, carrier, UCaaS, SaaS, CRM, IT, software sales, Call center software or related technology industry is an advantage.

Demonstrated ability to identify target accounts, build prospect lists, and engage decision-makers.

Comfortable using CRM systems to import contact data, manage pipelines, record activities, and track follow-ups.

Strong communication, presentation, negotiation, and relationship-building skills.

Good command of English. Bahasa Malaysia and other languages are an advantage.

Self-motivated, proactive, organised, and able to work independently.

Results-oriented, persistent, and comfortable with outbound calls and business development targets.

Responsive and customer-focused when handling incoming enquiries.

Able to manage multiple prospects and follow-ups in a structured and timely manner.

What we offer

• Competitive remuneration commensurate with experiences and qualifications
• Performance-based incentives and commission opportunities.
• Opportunity to develop a career in telecommunications, VoIP, and global business development.
• A dynamic and supportive working environment.
• Opportunities for professional growth and career advancement.

About us

World Hub Global Carrier Services Sdn Bhd provides telecommunications and global carrier services, including Malaysia and international telephone numbers (DID numbers). We help businesses access reliable voice connectivity for their customer service, sales, contact centre, software, and communication needs.

We value professionalism, integrity, customer satisfaction, initiative, and results. Our team members are encouraged to take ownership of their work and contribute meaningfully to the growth of the business.